1. Prepare to reissue the required materials.
1. Student identification: including ID card or household registration book, used to verify the student's identity.
2. Student photo: A recent color photo is usually required to make a new student card.
3. Reissue fee: According to the relevant regulations of shenzhen tong, a certain fee is required to reissue the student card, and students should prepare the corresponding amount.
Second, go to shenzhen tong Customer Service Center.
Students or parents should go to shenzhen tong Customer Service Center to reissue it. Customer service centers usually have multiple service windows to provide consulting, handling and recharging services. When going to the customer service center, it is recommended to check the address and business hours in advance so as to arrange the time reasonably.
Third, submit an application for replacement.
In the customer service center, students or parents need to submit a replacement application to the staff. When submitting the application, you need to show the student's identity certificate and photo, and pay the corresponding replacement fee. The staff will verify the identity and information of the students and go through the formalities for them.
Fourth, get a new card.
After completing the formalities, students or parents need to wait for a period of time in order to make a new student card. After the production is completed, students or parents can get a new card from the customer service center with the voucher. When receiving a new card, it is recommended to check the card information to ensure that it is correct.
To sum up:
In the process of reissuing the shenzhen tong student card, you need to prepare the student's identity certificate, photos and replacement fees, and submit an application for reissuing to the shenzhen tong Customer Service Center, waiting for the new card to be made and collected. In the process of replacement, students or parents should ensure that the information provided is true and effective, and abide by the relevant regulations of shenzhen tong.
Legal basis:
Regulations of Shenzhen Municipality on the Administration of Public Transport
Article 12 stipulates:
Public transport card issuers shall provide cardholders with safe, convenient and high-quality public transport card services to protect the legitimate rights and interests of cardholders.
Measures of Shenzhen Municipality on the Administration of Public Transport Cards
Article 14 stipulates:
If the bus card holder loses or damages the bus card, he can go to the bus card service center to report the loss and go through the formalities. The public transportation card service center shall provide convenient and efficient loss reporting and replacement services for cardholders.