There are more than 100 network units under the service center, including 36 first-class network units, which are divided into 6 categories and 25 services (consultation and mediation, helping the disabled and supporting the elderly, maintenance, convenience service, medical and health care, delivery), mainly providing on-site services for Linfen community residents. There are 46 second-class network units (with good reputation), which are divided into eight categories and 20 businesses. The center can provide detailed information according to the needs of residents. The three types of network units are mainly functional departments, neighborhood committees, hospitals, schools, pharmacies and activity facilities. After understanding the needs of residents, the center staff can provide the information in the center information platform to residents for their choice.
The service center has a relatively perfect working mechanism and technical support measures. The center is equipped with full-time staff, who are responsible for answering residents' telephone calls and emails and providing high-quality and standardized services for residents.