1. What behaviors are involved in providing false qualifications?
Providing false qualifications, such as forging, altering or stealing business license/trademark/patent certificate or other qualification documents, including but not limited to:
Merchants provide false qualification materials when they settle in, such as subject qualification, brand qualification, industry qualification, commodity qualification, etc. ;
Merchants provide false qualification materials in the course of business, such as purchase vouchers, authorization certificates, and complaints from rights holders that brand qualifications are invalid;
Merchants provide false materials in the reporting and complaint links, misleading auditors, such as logistics vouchers and chat records.
Second, "How to identify false qualifications?
After verification by the platform, the materials are forged or altered;
Purchase certification materials and make false certificates. For example, the purchase invoice falsely proves the purchase fact;
Based on reasonable doubts about the certification materials, the platform will inform members to further supplement the certification or make a reasonable explanation on the authenticity and legality of the certification materials. If the merchant fails to provide proof or make a reasonable explanation within the reasonable time specified by the platform, the proof materials will be deemed as "false".
Third, how to deal with providing false qualifications?
The plot is average. For each violation, the cumulative violation score is A 12.
If the circumstances are serious, the cumulative violation score will be B 12 for each violation.
Fourth, how to understand "the circumstances are serious?
Brand complaints about business qualification fraud;
Providing false qualifications for many times;
Providing false qualifications has caused a large number of consumers to suffer losses;
Providing false qualifications leads to large-scale or major negative public opinion events;
Providing false qualifications has caused great losses to the platform.