How to close the mobile phone card package

1. If it is a basic mobile phone package, it cannot be cancelled. You can choose to switch to other discounted packages. For the specific package that can be changed, I suggest you contact Unicom's manual customer service for information. The actual situation is subject to local policies.

2. If you mean that you need to cancel your account, you need to go to Unicom's own business hall where the number belongs. The required information is as follows:

1 individual user: the owner himself shows the original valid ID card;

2. Company users: the company certificate, a copy of the business license stamped with the official seal and the valid identity certificate of the manager must be presented;

3 to cancel the account, the user needs to return to Unicom's own business hall where the number belongs without the agreement period. Application through online channels is not supported at present.

Pay off the debt when closing the account. After the account is officially closed, the prepaid phone bill can be refunded, but the advance payment, bursary and one-card phone bill cannot be refunded.

3. For more information, please contact Unicom's manual customer service for consultation. The actual situation is subject to local policies.