The failure of eSIM function cannot be solved by reordering.

If the consultation is about the need to cancel the eSIM service, Apple Watch: In the mobile phone watch App- Cellular Mobile Network menu, click the I sign behind Unicom to enter the device management page, and click Stop (restart) or logout.

If eSIM is not available, the reasons are as follows:

Reason 1: You did not enter the "Cellular Mobile Network" menu of the watch application, and did not trigger the download of the electronic card. It is suggested to restart the mobile phone, enter the "Cellular Mobile Network" menu of the watch application, and confirm that the words "China Unicom" are displayed, and the eSIM card has been downloaded.

Reason 2: The settings on the watch are incorrect, so you need to choose the communication mode of "Bluetooth +WiFi+ cellular network". It is suggested to set the communication mode of the watch correctly.

Reason 3: The user's main card storage number is wrong, so it is impossible to query the business information of the main card. It is suggested to contact the manual customer service for handling.

If the above situation cannot be solved, it is recommended to contact manual customer service for feedback.

If you have any questions, please click /qA5yV for consultation.