It means that it has been a month since Pinduoduo merchants filed complaints for rights protection.
Merchant complaint steps: 1. Enter the Pinduoduo merchant backend. 2. Find store management in the lower left corner. 3. Next, select the violation information to view Pinduoduo’s violation records. 4. Refresh the page on the right, find the order that needs to be processed, and select the appeal. 5. Jump to the page and click Appeal again. 6. Finally fill in the relevant reasons.
Merchant appeals may fail most of the time, because the platform will not punish you at will without clear investigation. If you want to appeal, you must prepare sufficient evidence. If a store appeals more than 3 times in a month, it is not allowed to appeal again in that month; if the store appeals more than 10 times in a year, the store is not allowed to appeal again in that year.