1, () refers to the cyclical alternation of prosperity and recession in the process of economic operation.
A, economic law b, economic alternation c, economic cycle d, economic change
Standard answer: C.
2. The incorrect statement about social insurance is ()
First, social insurance parties can choose their own payment standards.
B, social insurance parties can't choose their own insurance items.
C, social insurance parties can't choose whether to participate in the insurance.
D for workers, the right to get material help is mainly realized through social insurance.
Standard answer: A.
3, () is based on the long-term practice of law, is based on the universal legal conviction of law.
A, Judge Law B, Case Law C, Customary Law D, Statutory Law
Standard answer: C.
4. () refers to the market opportunities that are attractive to the marketing of this enterprise and can enjoy advantages.
A, enterprise marketing opportunities B, enterprise competition opportunity C, enterprise advantage opportunity D, enterprise practice opportunity
Standard answer: A.
5, meet the needs of identity behavior does not include ().
A, have a comfortable car, dress reasonably, and have the privilege of an executive.
C, live in a suitable community, join a community d, influence others and change their attitudes and behaviors.
Standard answer: D.
6, for the organization, the function of performance management does not include ().
A, effective measures for organizational development B, means to standardize employees
C, ways to improve production efficiency D, the basis of personnel decision-making
Standard answer: b
7, the merger of two enterprises belongs to the enterprise organization change () way.
A, improved B, progressive C, planned D, blasting type
Standard answer: D.
8. The following statement about the new organizational model is wrong ()
1. Kang Zeen belongs to the simulated decentralized organizational structure model.
B. Multidimensional stereoscopic organization is the further development of matrix organization.
C under the mode of subsidiary and parent company, the subsidiary is an independent legal person enterprise.
D, enterprise group is an economic consortium composed of many enterprise legal person organizations.
Standard answer: A.
9, the following does not belong to the principle of department structure design is ()
A, take the relationship as the center; B, focusing on results.
C, work and task as the center d, and hierarchy as the center.
Standard answer: D.
10, the following does not belong to the content of organization analysis is ()
I. Nature and scope of various functions
B. Do employees and positions match?
C. What are the key functions that determine the operation of an enterprise?
D changes in enterprise economic strategy and objectives caused by changes in internal and external environment.
Standard answer: b
1 1, the following is not part of the enterprise staffing plan ()
A, the quality of personnel in each position of the enterprise B, the change of personnel in each position
C, the number of personnel in each position of the enterprise D, the number of job vacancies and the way to fill them
Standard answer: A.
12, the following statement is incorrect ()
A, human resource forecasting can guide employees to carry out career design.
B, under the condition of dynamic organization, human resource forecasting is very necessary.
C, under the condition of static organization, human resource forecasting is unnecessary.
Organizations in real life are both static and dynamic.
Standard answer: D.
13, the following belongs to the qualitative method of human resource demand forecasting is ()
A, Markov analysis method B, comprehensive analysis method C, grey prediction model method D, empirical prediction method
Standard answer: D.
14, human resource demand forecasting method, according to the causal relationship between the development and change of things to predict the future development trend of things is ().
A, trend extrapolation method B, personnel ratio method C, regression analysis method D, conversion ratio method
Standard answer: C.
15, the following statement about human resource forecasting method is incorrect ()
First, the trend extrapolation method is the simplest, and it has only one independent variable.
B, econometric model method does not need to consider the influence between different independent variables.
C Markov method can predict the supply of human resources in enterprises.
D. Markov method can predict the human resource demand of enterprises.
Standard answer: b
16, () has the main characteristics of rigid evaluation standard and elastic evaluation index.
A, selective evaluation B, evaluative evaluation C, developmental evaluation D, diagnostic evaluation
Standard answer: A.
17. The quantitative form of quantitative objects with obvious quantitative relationship is ()
A, first-level quantization b, second-level quantization c, category quantization d, fuzzy quantization
Standard answer: A.
18. The moral evaluation method that does not limit the answers or reactions of the appraisee is ()
A, psychological technology B, FRC technology C, projection technology D, questionnaire technology
Standard answer: C.
19, in the processing of quality evaluation results, the most commonly used centralized trend quantity is ().
A, geometric mean and median b, arithmetic mean and median
C, geometric mean and standard deviation D, arithmetic mean and standard deviation
Standard answer: b
20. The interviewer should eliminate the nervousness of the candidate and create a relaxed and friendly atmosphere. The interview implementation stage is ()
A. Relationship establishment stage B, lead-in stage C, core stage D and confirmation stage
Standard answer: A.
2 1, from a certain advantage or disadvantage to evaluate other aspects of the applicant, which belongs to ()
A, first impression B, contrast effect C, halo effect D, employment pressure
Standard answer: C.
22. "You don't seem to be suitable for our work here, do you think?" This kind of problem belongs to ()
A, stress problem B, knowledge problem C, thinking problem D, experience problem
Standard answer: A.
23, () is the floorboard of various methods for standardized evaluation of individual behavior from multiple angles.
A. assessment center b, management center c, control center d and learning center
Standard answer: A.
24, the following is not suitable for selecting positions without leading group discussion is ()
A, HR supervisor B, technical R&D personnel C, sales manager D and public relations manager
Standard answer: b
25, training planning should choose appropriate methods, high-level training, management training, staff training, staff cultural quality training, etc. It is appropriate to adopt the training method of ().
A, disperse B, learn C while practicing, concentrate D, and learn safely in different places.
Standard answer: C.
26, training planning, training needs analysis goal is ().
A, clear the gap between employees' existing skills and ideal state.
Collect data about new jobs and current job requirements.
C, clear training requirements, predict the potential difficulties of training.
D, choose evaluation tools, clear evaluation indicators and standards.
Standard answer: A.
27, the following does not belong to the training course content selection principle is ()
A, adapt to the diverse background of students; b, meet the needs of students in time.
C. Design training courses for students with the same background D. Make students master production technology and skills.
Standard answer: C.
28, training in printed materials, the role of the task list does not include ().
A, emphasize the key points of the course b, improve the learning effect c, pay attention to information feedback d, and save training time.
Standard answer: D.
29, different levels of managers should have different skills, for top managers, () is the most important.
A, professional skills B, conceptual skills C, humanistic skills D, coordination skills
Standard answer: b
30, the advantages of constructive evaluation training effect does not include ()
A, help students improve their study; Help trainees understand their progress.
C. Make judgments based on data and facts. D. Make trainees feel satisfied and have a sense of accomplishment.
Standard answer: C.
3 1, in the hierarchical system of training effect, the evaluation content of behavior evaluation is ()
A. Change and improvement of trainees' work attitude and behavior
B. The trainees' gains in skills, attitudes and behaviors.
C. Achievements of trainees in production, operation or technical management.
D. What are the students' subjective feelings or satisfaction with the training program?
Standard answer: A.
32. In the five categories of training achievements, the evaluation criteria of () are absenteeism rate, labor efficiency, patent number and accident rate.
A, skill achievement B, emotional achievement C, cognitive achievement D, performance achievement
Standard answer: D.
33, when evaluating the training effect, () is more suitable for narrow investigation, mainly open questions.
A, interview method B, questionnaire method C, observation method D, telephone survey method
Standard answer: A.
34, labor quota method belongs to () performance evaluation method.
A, quality orientation b, result orientation c, behavior orientation d, synthesis.
Standard answer: b
35, the following statement about the recording method is incorrect ()
1. Need to hire external experts to participate in the assessment.
This method has strong adaptability and effectiveness.
C, combined with behavior scale and other evaluation methods, the effect will be better.
D. external experts verify whether the work performance is true and accurate.
Standard answer: D.
36. The following statement about graphic evaluation scale method is incorrect ()
First, the evaluation criteria cover a wide range; B, wide adaptability.
C, can evaluate the quality characteristics of employees D, involving greater difficulty.
Standard answer: D.
37, for the evaluation of management organizations and service organizations, generally do not use the index is ().
A, work style B, work output C, organizational climate D, work efficiency
Standard answer: b
38, the number of patent projects belongs to the performance evaluation index ().
A. Behavior process type B, quality characteristic type C, work result type D, and work mode type
Standard answer: C.
39, will reflect the connotation and extension of evaluation indicators and other aspects of independent and tied performance evaluation standard for ().
A, analysis question standard B, decomposition score standard C, comprehensive question standard D, comprehensive score standard
Standard answer: A.
40, key performance indicators as a combination of performance appraisal indicators and standards, it must have the condition is ().
A, qualitative and inevitable B, qualitative and behavioral C, quantitative and inevitable D, quantitative and behavioral.
Standard answer: D.
4 1. When setting KPI indicators and indicator values, () is generally not selected as the reference benchmark.
A. Enterprises with domestic income B. Excellent enterprises with domestic status
C. Enterprises in this industry D. Top enterprises in the world.
Standard answer: A.
42. () refers to the potential deep-seated characteristics of individuals who can distinguish outstanding performance from general performance.
A, behavioral characteristics B, competency characteristics C, psychological characteristics D, appearance characteristics
Standard answer: b
43. The salary survey method that is more suitable for enterprises in emerging industries is ().
A, mutual investigation between enterprises B, questionnaire survey
C, entrust an intermediary agency to investigate D, interview and investigation
Standard answer: C.
44, () refers to the work group composed of several grades with similar work nature and characteristics.
A, B, C, D, Grade
Standard answer: b
45, () is the people-oriented, people first, things behind people's job classification standards.
A, job classification B, job classification C, job classification D and taste classification
Standard answer: D.
46, salary distribution and enterprise benefit and employee's job performance is directly related to the work system for ().
A, one post and one salary system B, point salary system C, multiple salary system D, commission salary system
Standard answer: b
47, sales commission wage system belongs to ()
A, ability pay B, performance pay C, technical pay D, incentive pay
Standard answer: b
48. The type of work team that minimizes the wage gap between employees is ()
A, parallel team B, cross team C, process team D and project team
Standard answer: C.
49. The salary structure of () mainly determines the salary of employees according to their working ability and potential.
A, performance-oriented, behavior-oriented, work-oriented and skill-oriented.
Standard answer: D.
50, the wage level of foreign competitive enterprises, the wage level should be higher than the industry average wage level ().
a、 10% B、 15% C、20% D、25%
Standard answer: b
5 1, enterprise annuity is applicable to ()
A. All employees B, new employees C, temporary employees D and employees whose probation period has expired.
Standard answer: D.
52, the labor market price information collection is mainly through ().
A, expert interview b, questionnaire survey c, statistical analysis d, sampling survey
Standard answer: D.
53. According to the provisions of the Labor Contract Law, the registered capital of the labor dispatch unit shall not be less than () ten thousand yuan.
a、20 B、30 C、50 D、 100
Standard answer: C.
54, the general principle of the government in the macro-control of wages does not include ().
First, the growth of average wages is lower than the growth of labor productivity.
B, require enterprises to increase wages for employees according to the level of the guideline.
C, in the wage control from total control to horizontal control.
D, the implementation of enterprise total wages growth is lower than the economic benefit growth.
Standard answer: b
55. The wage guidance price () is the arithmetic average of the first percentage data in the wage income series.
A, high digit b, median c, state d, standard number
Standard answer: A.
56, in the safe production responsibility system, () to undertake the obligation to strictly abide by the technical regulations of labor safety in their respective posts.
A, worker b, legal representative of the enterprise c, chief engineer d, and person in charge of safety and health.
Standard answer: A.
57, labor relations parties based on the rights and obligations stipulated in the collective contract and labor contract disputes belong to ()
A. Personal disputes B. Collective disputes C. Interest disputes D. Rights disputes
Standard answer: D.
58, industry mediation committee can mediate labor disputes, the characteristics of this kind of mediation does not include ().
A, the masses b, collegial panel c, autonomy d, non-compulsory.
Standard answer: b
59. In the case of (), the mediation committee makes a mediation agreement.
A, mediation reached an agreement B, mediation failed to reach an agreement.
C. When the mediation period expires, the case cannot be closed. D. After the mediation agreement is served, the parties go back on their word.
Standard answer: A.
60, labor organization optimization department including () the reasonable organization.
A, working hours b, preparation and implementation
C, ZuoYeDui D, Technology and Craftsman
Standard answer: D.
Second, multiple-choice questions (multiple-choice questions (65438+ 0 points for each question, ***40 points))
6 1, the total social employment depends on ()
A. Total demand level B, total supply level C, gross national product D, labor force quantity E, and balanced national income
Standard answers: a, b, e
62, scientific decision-making requirements include ()
A. reasonable decision-making criteria b, effective information system c, systematic decision-making concept d, scientific decision-making procedures e, and scientific decision-making methods.
Standard answers: a, b, c, d, e.
63, the use of psychological tests to evaluate and screen candidates, optional strategies include ().
A. original strategy b, optimization strategy c, elimination strategy d, promotion strategy e and contour matching strategy.
Standard answers: b, c, e
64, the main factors of environmental optimization mechanism include ()
A. Work remuneration B. Learning and development environment C. Working conditions D. Interpersonal environment E. Working environment
Standard answers: c, d, e
65, the functional institutions of enterprise groups include ()
A, relying on organizational functions B, non-permanent institutions
C. Comprehensive organizational functions C. Think tanks, commercial companies and professional centers
E, independent organizational functions
Standard answers: a, b, d, e
66, the purpose of enterprise organizational structure integration mainly lies in ()
A, meet the requirements of mutual coordination B, ensure the normal operation of business activities.
C, realize the systematization of organizational management D, these two schemes of human resource management.
E. Improve the overall level of enterprise management.
Standard answer: a, d
67, the role of enterprise human resource planning includes ()
A, in line with the requirements of the overall strategic development of the enterprise B, improve the utilization efficiency of human resources in the enterprise.
C, promote the development of enterprise human resource management D, coordinate the plan of human resource management.
E. Government-related employment system
Standard answers: a, b, c, d
68, the legal factors that affect the enterprise human resources activities are ()
A, household registration system B, labor market price C, minimum wage standard D, labor market mechanism E, government-related labor and employment system
Standard answers: a, c, e
69. Delphi method invited experts from ()
A, internal B, external C, manager D, ordinary employees E, and senior managers.
Standard answers: a, b, c, d, e.
70, the supply of human resources within the enterprise must consider factors including ()
A, salary B, retirement C, lateral transfer D, promotion E, welfare
Standard answer: b, c, d
7 1, the main principles of employee quality evaluation include ()
First, the combination of objective evaluation and supervisor evaluation
B, combining qualitative evaluation with quantitative evaluation
C, combining static evaluation with dynamic evaluation
D, the combination of quality evaluation and performance evaluation
E, the combination of regular evaluation and random evaluation.
Standard answers: a, b, c, d
72, the horizontal structure of employee quality evaluation standard system includes ()
A, structural element B, behavioral environment element C, timeliness element D, work performance element E, and spatial element
Standard answer: a, b, d
73, the following does not belong to the employee quality evaluation classification standard is ()
A, moral classification standard B, investigation classification standard C, mathematics classification standard D, gender classification standard E, ability classification standard
Standard answer: a, d, e
74, the following belongs to the background question in the interview is ()
A, personal interests B, family situation C, legal knowledge D, work experience E, genetic disease history
Standard answer: a, b, d
75, behavior describes the nature of the interview ()
A: This is a special structured interview. B, interview questions are all behavioral problems.
C, identify key job requirements d, predict future behavior with past behavior.
E, detecting behavior samples.
Standard answer: c, d, e
76, no leading group discussion including () and other types.
A, no situational discussion B, no indefinite role discussion C, situational discussion D, assigned role discussion E, no topic discussion
Standard answers: a, b, c, d
77, when making a training plan, the way to design training methods are ()
A, experience summary B, intermediary organization C, group discussion D, literature review E, expert consultation
Standard answers: a, c, e
78, the development of external training resources including ()
A, hire a full-time trainer B, hire experts and scholars in this field.
C. Hire teachers from universities D. Find and contact teachers on the Internet.
E. hire training consultants from consulting companies.
Standard answers: a, b, c, d, e.
79, the basic model of management skills development includes ()
A, on-the-job development B, substitute training C, study abroad D, outward bound training E, decision-making simulation training
Standard answers: a, b, e
80, the content of the pre-training effect evaluation includes ()
A. Evaluation of training environment B. Evaluation of trainees' work effect and behavior
C, training plan evaluation D, training object knowledge and work attitude evaluation
E. Overall assessment of training needs
Standard answers: b, c, d, e.
8 1, the specific methods of learning and evaluating the training effect are ()
A, interview method B, role-playing method C, speech method D, behavior observation method E, written test method
Standard answers: b, c, e
82, employee training evaluation, the evaluation criteria of return on investment include ()
A, labor efficiency b, direct cost c, patent number d, indirect cost e and quality requirements.
Standard answer: b, e
83, the following statement about structural narrative method is correct ()
A, limited by the appraiser's writing level; b, not limited by the appraiser's time to participate in the appraisal.
C. this method should involve candidates. D, belongs to the behavior-oriented objective evaluation method.
E, the structure of the pre-selected design table.
Standard answers: a, c, e
84. The specific methods and technologies adopted by the evaluation center mainly include ()
A, actual work B, personal report C, management games D, personal test E, interview evaluation
Standard answers: a, b, c, d, e.
85, the distribution error of performance appraisal results mainly includes ()
A, similarity deviation b, width error c, severity error d, concentration trend e, contrast deviation
Standard answer: b, c, d
86, the following statement about the ratio table is correct ()
A, there is no absolute zero b in the table, and four operations can be performed.
C, measure the level of scale D, can use geometric average.
E, the unified method adopted is single.
Standard answers: b, c, e
87, balanced scorecard can help enterprises effectively solve some key problems, such as enterprise ()
A, performance appraisal B, employee recruitment configuration C, employee salary D, employee training development E, strategy implementation
Standard answer: a, e
88, the main factor affecting the enterprise general manager KPI is ()
A, the salary level of subordinate employees B, the performance level of subordinate employees
C, employee organizational climate and satisfaction D, employee salary and working environment
E, the overall work performance level of the enterprise
Standard answer: b, c
89. Novice market survey, the positions investigated should be equivalent to the positions that enterprises need to investigate in ().
A, the nature of work B, job responsibilities C, salary level D, qualifications E, working years
Standard answer: a, b, d
90, in different enterprises, the job content is basically the same, but there is a big gap in salary, the reason may be ().
A, different industries have different practices. B, the management concept and salary strategy are the same.
C, the geographical location of the enterprise is different D, and the value or contribution to the enterprise is different.
E. The working hours of on-the-job personnel in this position are different.
Standard answers: a, b, c, d, e.
9 1. The implementation of the annual salary system for operators shall meet certain conditions, including ()
A, improve the mass supervision mechanism B, improve the competition mechanism
C, a sound operator talent market D, a sound salary system
E, clear operator performance evaluation index system.
Standard answers: a, b, c, e
92, the basic principles of enterprise wage system design include ()
A, interaction principle b, hierarchy principle c, competition principle d, economic principle e, legal principle
Standard answers: c, d, e
93, broadband salary structure requires enterprises to have the corresponding ().
A. production culture b, performance culture c, team culture d, communication culture e and system culture.
Standard answer: b, c, d
94, enterprises in the salary plan, should grasp the planning period of human resources planning information are ().
A. The number of employees expected to be promoted; B. Number of existing employees in the enterprise.
C, the expected number of rotations c, the expected number of vacations.
E. Number of employees in the past.
Standard answers: a, b, c, d
95, the following belongs to the labor dispatch phenomenon belongs to the expression is ()
A. Employee leasing B. Employee dispatching C. Talent leasing D. Labor dispatching E. Talent dispatching
Standard answers: a, b, c, d, e.
96, wage guidelines include ()
A, high line B, early warning line C, low line D, reference line E, downline
Standard answer: b, d, e
97, potential occupational hazards into occupational injuries must have certain inducing conditions, these conditions include ()
A. Imperfect labor organization B. Poor working conditions
C, people's wrong operation behavior D, lack of understanding of natural laws
E, human error management behavior
Standard answers: a, b, c, d, e.
98, all employees in the enterprise in the labor safety and health protection work should follow the professional ethics code of conduct, including ()
A, safety first; b, prevention first; c, people first; d, clear rewards and punishments; e, combination of rewards and punishments.
Standard answer: a, b, c
99, the rights of the parties to a labor dispute include ()
A, the parties have the right to directly compare B, the parties have the right to enforce.
The parties have the right to reconciliation. D, the parties have the right to file a lawsuit and provide evidence.
E, the parties have the right to file an arbitration application and defense.
Standard answers: c, d, e
100, the conditions for applying for labor dispute arbitration include ()
First, it belongs to the jurisdiction of the mediation committee.
B, in line with the actual provisions of the application for mediation.
C, there is a clear defendant, specific requirements and reasons.
D, belongs to the labor dispute stipulated by the relevant national labor dispute handling laws and regulations.
E. The complainant must be an employee and unit with a direct interest in the case.
Standard answers: c, d, e