In the rapidly changing and ever-changing new era, we inevitably come into contact with the letter of guarantee, which is actually a contract with legal effect. I believe that most people have a headache about writing letters of guarantee. The following is my carefully organized product quality assurance, hoping to help everyone.
Product quality guarantee1_ _ _ _ _ _ _ _ _ _ _ (company or company):
As a supplier of _ _ _ _ _ _ _ _ _
First, about our business qualification guarantee
We guarantee that the business license and production license provided to your company are true and effective.
Second, ensure our supply.
1. All suppliers have qualified quality inspection reports and relevant product certificates, which are in line with relevant national regulations.
2. After your company confirms the brand of supply in writing, the supplied goods will not be replaced at will.
3. The shelf life of the supplied goods shall not be less than _ _ _ _ days from the date of acceptance and warehousing by your company. (interview network)
We recognize your goods acceptance system, and strictly abide by your goods acceptance system when accepting supplies.
5. For the unqualified goods, guarantee to make up the qualified goods within the time specified by your company.
6. For the goods that have passed the acceptance, if there are incomplete licenses, inconsistent brands and quality problems before your company puts them into use, guarantee unconditional return and make up the qualified goods within the time specified by your company.
7. If your company is adversely affected by the quality of the goods we supply, we are willing to pay a fine of 1- 10 times the price of the goods, and bear the economic losses and legal responsibilities caused by it.
8. We are willing to take 30% of the payment for the goods supplied as the rolling warranty deposit for monthly settlement, and settle it at the next settlement.
Supplier: _ _ _ _ _ _ _ _ Company
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
2××× Company assures you that our products are produced in strict accordance with the iso9000 certification management system, and now we provide the following quality assurance for our products:
1. Our company guarantees that all indicators will be strictly inspected before the products leave the factory to ensure that the qualified rate of products reaches 100%.
2. Our company guarantees that within one year after the product is installed, debugged and accepted, if the product itself has quality problems, our company will be responsible for free maintenance. If the product exceeds our warranty period, we will also provide you with corresponding paid services within a reasonable range.
3. In any of the following circumstances, free warranty is not granted, but reasonable paid service can be implemented.
* beyond the warranty period;
* can't provide proof of purchase;
* Damage caused by failure to use and maintain according to the requirements of the product instruction manual (pay special attention to water ingress, breakage and man-made damage);
* The customer repairs or dismantles the product without authorization, or the customer entrusts the maintenance personnel not designated by the company to repair or dismantle the product;
* Damage caused by using irregular and inferior communication cables;
* The product fails or is damaged due to irresistible disasters such as floods, fires, lightning strikes and earthquakes;
* Other failures or damages not caused by the product itself.
4. If there are problems in the use of the product, our technicians will answer them for you. If the problem belongs to product quality, our company promises to give a clear answer or solution within 24 hours. During the warranty period, on-site treatment is required to ensure that it arrives at the site within 48 hours.
Product quality assurance. Our company produces in strict accordance with iso900 1 certification system. Now, our company produces FRP inorganic air ducts to ensure the quality requirements of national laws and regulations on FRP products:
1. The product quality guarantee period is five years. During the quality guarantee period, the production department of Hebei Huaqiang Technology Development Co., Ltd. will provide free replacement service for product quality problems (except human reasons).
2. During the normal maintenance period, Hebei Huaqiang Science and Technology Development Co., Ltd. will not bear the transportation expenses for sending products. For product maintenance caused by human factors, the user shall bear the material cost and product transportation cost in the process of product maintenance.
3. The technicians of Hebei Huaqiang Technology Development Co., Ltd. will answer any technical questions about FRP inorganic air duct within 24 hours, which belongs to product quality problems.
4. The letter of commitment is only for the inorganic glass fiber reinforced plastic air duct of the quality inspection building of Jiujiang Petrochemical Company in Jiangxi Province, as a certificate to enjoy the highest level of after-sales service.
The manufacturer guarantees that its products are qualified according to the above-mentioned quality standards, and that under the normal construction and maintenance conditions specified in the accompanying manual, there will be no quality problems exceeding the standards from the date of production to the quality guarantee period specified in the national standards, and the process flow and operating procedures specified by our company shall be observed during use. If there are any quality problems, our company will only bear the corresponding responsibilities beyond the implementation of standards. If it is the responsibility of the manufacturer to prove that the unqualified products exceed the standard, the manufacturer will provide the same number of qualified products. If the product violates the relevant regulations and requirements of the manufacturer during installation and use, such as damage during transportation, loading and unloading, damage caused by unqualified storage, scratch by hard objects, etc. , the product quality assurance will be invalid.
The manufacturer has the right to conduct on-site inspection of products deemed unqualified. This guarantee is invalid if it is not stamped with the seal of Hebei Huaqiang Technology Development Co., Ltd., and it is invalid if it is altered or copied. The right to modify and interpret this letter of guarantee belongs to Hebei Huaqiang Technology Development Co., Ltd.
Product Quality Assurance 4 First of all, thank you for using the product of Nanjing Shunmei Technology Co., Ltd.-Okay Si Tong Industrial Wireless Remote Control. The company has accumulated rich experience in remote control maintenance and installation, remote control system transformation of factory driving and remote control system transformation of construction machinery. Now it has developed into a more professional and distinctive company. The company has provided remote control products for many large domestic enterprises such as Shanghai Baosteel, Pangang, Nangang and Tangshan. At the same time, we provide products and services for Zhong Er and other large heavy industries and their manufacturing, metallurgy, electrolytic aluminum, paper making, shipbuilding, construction machinery and other industries. And established a good reputation in long-term cooperation, customers all over the country.
This product adopts wireless remote control, the operator can walk freely with a portable launching system, choose the best visual position, realize the control of lifting equipment, eliminate the inconvenience caused by factors such as unclear sight, harsh environment or uncoordinated command and coordination in previous operations, eliminate the hidden danger of accidents, ensure the safety of operation and greatly improve the production efficiency. Okay Si Tong products are designed according to ergonomics and easy to use. The product has high protection level, anti-fall and anti-earthquake, excellent sealing, dust and ash prevention, high temperature and low temperature resistance, and can be used safely in any harsh operating environment to minimize the error rate.
quality assurance
1. This system uses many international patents owned by AKERSTROMS.
2. Akst Roma Si Tong Company guarantees that this product completely conforms to its published specifications when it leaves the factory, and can be used normally as long as it is installed correctly.
3. Some technologies of this system are not public, and the original factory may add new functions at any time, and its description may be inconsistent with the system.
4. The patent right of this system and related documents belongs to our company, and it shall not be misappropriated in whole or in part without permission.
Product maintenance
This product enjoys the warranty period from the date of use: the electronic components (modules) in the system enjoy the five-year free warranty for the high-frequency part from the date of use; The mainboard is guaranteed free of charge for three years, and other components are guaranteed free of charge for one year; All products have a lifetime maintenance guarantee;
Please note that during the warranty period, users are not allowed to disassemble the products, including the transmitting system and the receiving system, otherwise the warranty terms will be invalid; Users must send the maintenance products to the designated place of our company for maintenance.
The above warranty scope does not include failures caused by improper use by users, irresistible natural factors, neglect of operating environment, unauthorized modification or misuse. comment
1. The above guarantee has no other express or implied guarantee;
2. The service provided by the warranty is the only service provided by the user, and the company is not responsible for any direct, indirect, special, accidental or causal damage.
Product quality assurance 5 According to product quality requirements, the company has established a strict quality inspection system. The company strictly controls and manages all links related to product quality, establishes scientific inspection procedures, quantifies inspection indicators, and puts the responsibility on people to ensure the company to produce qualified products continuously and stably.
1, strictly abide by the quality standards stipulated in the contract, and earnestly perform according to the terms of the contract;
2. The quality of the products provided by our company strictly meets the relevant standards, and the products with problems during the warranty period will be returned free of charge; The service life of qualified products under normal working conditions is one year. Lifelong product maintenance (after the warranty period, only accessories will be charged).
3. Establish professional sales service personnel to provide users with professional technical consultation and professional after-sales guarantee at any time;
4. In the process of installation and debugging of products or accessories, once there is a problem, the principle is to deal with the problem first and then distinguish the responsibilities to meet customer needs;
5. Provide technical services to customers free of charge;
Product Quality Assurance 6 Welcome to Xiong Feng's products. Our company not only meets your needs with exquisite first-class products, but also has a special and perfect after-sales service system to ensure your use and relieve your worries. Our company has passed the ISO900 1 quality system certification to ensure that all indicators meet the standards.
I. Quality assurance
Ensure that the goods provided are brand-new and unused, and the materials used to manufacture the products meet the requirements of national or industrial standards. The products delivered by our company meet the national (industry) standards. If you have a special agreement, the products delivered by our company are manufactured according to your requirements.
Second, the installation and debugging
We can send experienced engineers and technicians and high-quality installation and debugging personnel to assist users in installation and debugging to ensure the normal operation of products.
Third, maintenance and training.
We can be responsible for training in the use of equipment. During the warranty period, maintenance and repair can be provided free of charge. If something goes wrong during the operation, we will rush to the site for maintenance as soon as possible after receiving the notice. The fault has not been eliminated, and the maintenance personnel will not leave the site without the user's consent.
Four. Duration and terms of warranty
Product "Three Guarantees" 12 months, permanent maintenance. "Three Guarantees" are stipulated as follows:
A) Within two years of normal use according to the operating procedures, if there is any quality problem, our company will repair or replace it free of charge in time. If the damage is caused by abnormal use or irresistible natural factors, the company will assist in maintenance and only charge for materials;
B) If there is a problem for more than two years, our company really needs to charge a reasonable component maintenance fee.
Verb (abbreviation for verb) contact information
Maintenance hotline: 0769—xxxxxxxxxxx
Fax number: 0769—xxxxxx
Product Quality Assurance 7 Shanghai Wei Bei Weighing Instrument Co., Ltd. adheres to the business purpose of "providing customers with the most satisfactory products and services", and solemnly promises to continuously improve the service quality while ensuring the advanced, reliable and stable equipment, so as to ensure the best service from delivery, commissioning, equipment maintenance and management, technical services and user technical training, so as to satisfy customers.
1. Make sure the marks are clear and correct, so that the goods can be delivered to the site safely and timely.
2. High-quality and fast technical services
In order to better ensure the normal operation of equipment, answer the questions raised by users in time and help users solve problems, the company's maintenance center and local maintenance outlets are responsible for the opening, maintenance and technical consulting services in various places. The full-time engineer in the maintenance center is responsible for providing customers with free technical consulting services at any time.
Ensure that you arrive at the scene within 24 hours after receiving the user's fault call and solve the problem within 48 hours.
The company's maintenance center has a 24-hour telephone service, and full-time engineers answer users' calls to ensure that users get timely technical support in the process of using equipment.
Hotline:18217592516.
3. Provide users with free on-site installation service:
3. 1, 1 Field engineers are responsible for installation, debugging and testing.
3.2. Before the equipment arrives after shipment, the site engineer (supervisor) will arrive at the buyer in advance to negotiate with the relevant departments of the buyer to determine the installation, commissioning and opening plan.
3.3. The site supervisor and the project leader of the buyer shall form an engineering contact group to negotiate the implementation of the installation, commissioning and opening plan.
3.4. The "Project Team" is responsible for the installation, debugging, commissioning and testing of field equipment. After successful equipment debugging, the supplier shall provide the test results to the user in written form, and the supplier's technicians can only leave the site after obtaining the consent of the user.
4. Warranty period
During the warranty period (24 months) from the date of sale of this machine, if the instrument itself fails, after verification by our company, our company is responsible for free maintenance and replacement of parts, and only the cost of parts is charged for life-long maintenance beyond the warranty period. Please note the following exceptions.
4. 1. The user changes or repairs any part of the instrument and all man-made damages.
4.2. Damage caused by abnormal installation, use and accidents.
5. Requirements and suggestions
As a "user" of Shanghai Wei Bei Weighing Instrument Co., Ltd., we thank you for your trust in our company. If you have any suggestions and requirements for our products, please let us know in time, and at the same time, please carry out regular maintenance according to the operating instructions and maintenance manuals of various products of our company. If the equipment breaks down, you should inform all the important maintenance personnel of our company in time, so as to find and deal with it in time, and make daily records of the equipment operation station. We believe that the equipment will be maintained through communication and cooperation between the two parties.
Product quality assurance Dear customers,
First of all, thank you for choosing our products!
_ _ _ _ _ _ _ _ _ _ Electronics Co., Ltd. has been positioning product quality as the core of the company's participation in market competition since its establishment. It is this successful positioning and the strong product quality awareness of all employees of the company that makes our company have a certain influence in the lightning protection industry.
According to the product quality requirements, the company has established a strict quality inspection system. The company strictly controls and manages all links related to product quality, establishes scientific inspection procedures, quantifies inspection indicators, and puts the responsibility on people to ensure the company to produce qualified products continuously and stably. The company strictly controls raw materials, puts an end to "three no products", selects well-known brand products at home and abroad, establishes strict product process indicators, and establishes a good supply-demand relationship with suppliers.
_ _ _ _ _ _ _ _ _ _ _ _ The company has established a regular employee quality training system to learn new knowledge and information of quality management, establish the quality consciousness of every employee, and standardize their own behavior, from a solder joint and a line to the whole machine, being meticulous and striving for perfection. The quality inspection department has established standardized inspection procedures, equipped with advanced and perfect inspection equipment and means, and carried out inspection in strict accordance with the procedures, so as to do every link of product quality inspection well and prevent an unqualified product from leaving the factory.
On this basis, we also promise you that all customers who purchase our _ _ _ _ _ _ _ _ _ _ _ series surge protectors will provide relevant technical support free of charge for life to help them install and solve problems in the application process.
If all the products we provide have quality problems (according to the purchase contract), they can be returned within one month. If there is no man-made damage within two years, we will unconditionally replace the same new products (according to the purchase contract).
_ _ _ _ _ _ _ _ Company
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Guarantee of product quality 9 According to product quality requirements, the company has established a strict quality inspection system. The company strictly controls and manages all links related to product quality, establishes scientific inspection procedures, quantifies inspection indicators, and puts the responsibility on people to ensure the company to produce qualified products continuously and stably.
1, strictly abide by the quality standards stipulated in the contract, and earnestly perform according to the terms of the contract;
2. The quality of the products provided by our company strictly meets the relevant standards, and the products with problems during the warranty period will be returned free of charge; The service life of qualified products under normal working conditions is one year. Lifelong product maintenance (after the warranty period, only accessories will be charged).
3. Establish professional sales service personnel to provide users with professional technical consultation and professional after-sales guarantee at any time;
4. In the process of installation and debugging of products or accessories, once there is a problem, the principle is to deal with the problem first and then distinguish the responsibilities to meet customer needs;
5. Provide technical services to customers free of charge;
6. Improve the pre-sale, in-sale and after-sales service network, and establish a professional after-sales service team to eliminate the worries of users when they encounter technical problems or other problems in the use of products;
7. During the warranty period of the product (the operating conditions meet the product standards or the conditions stipulated in the contract), ensure the maintenance and replacement of the product, and provide various spare parts at any time.
"ahmed khalil" series is the business philosophy of Huizhou Swan Star Shoes Co., Ltd. since its establishment, insisting on building brands with quality and winning the market with quality. Its product quality was awarded "National Inspection-Free Product" by the General Administration of Quality Supervision, Inspection and Quarantine of China. In order to make users feel at ease in consumption, the company makes the following quality assurance:
1. The technical indicators of the "ahmed khalil" series products produced by our company are guaranteed to meet the ISO900 1. 20xx:20xx quality management system standards; If the user confirms that the quality of the "ahmed khalil" products used does not meet the above standards, the company will fulfill our after-sales service purpose.
2. Strengthen the management of production process and adopt scientific, reasonable and standardized production technology; Strictly control key production processes to ensure that the quality of products from raw materials, semi-finished products to finished products and warehousing is effectively controlled.
3. Strengthen the management of product quality inspection, ensure that the quality of ex-factory products meets the requirements of relevant footwear standards, and products that have not been inspected and failed to pass the inspection will never leave the factory.
4. Our company has established a perfect after-sales service system, and will seriously deal with consumers' complaints and suggestions, meet consumers' requirements to the maximum extent, and establish a good image of enterprise honesty and credit.
If the product quality problems are caused by consumers themselves, or the product problems are beyond the scope of our quality "three guarantees", our company can provide fast and effective technical services according to the needs of users.
Product Quality Assurance10 "xx" series coatings are new water-based environmental protection functional coatings produced by XX Co., Ltd., and their quality has been guaranteed by China People's Insurance Company. In order to make users feel at ease in consumption, the company makes the following quality assurance:
1. The technical indicators of the thermal insulation and anti-seepage coatings for roofs and external walls produced by our company are guaranteed to meet the q/mrh0 1-XX standard; The technical index of elastic napping paint for wall surface should meet gb/t9755- 1997 standard; The technical index and environmental protection index of nano super-elastic waterproof coating are guaranteed to meet the q/mrht2-XX standard and gb/ 18582-XX standard; The technical indicators and environmental protection indicators of ultra-environmental protection powder coatings for interior and exterior walls are guaranteed to meet the standards of q/mrht3-XX and gb/ 18582-XX. If the user confirms that the quality of the used "wool daily chemical" products does not meet the above standards, the company will compensate for the losses caused thereby.
2. Users must standardize the construction according to the company's construction regulations, and make complete, complete and effective construction records, otherwise the company will not be responsible for any quality problems.
3. If the coating is damaged due to cracks in the construction due to unqualified building materials, or the coating is damaged due to improper construction by users, our company will not bear this responsibility, but we can provide fast and effective technical services according to users' needs.
Maoming household necessities coating co., ltd
Product quality assurance 1 1 Shanghai weizhan electronic development co., ltd. 84 products: our company produces in strict accordance with the ISO9000 certification system, and now we provide quality assurance for our 84 A004 fruit and vegetable anti-virus instrument in line with national laws and regulations on electronic products:
1. provides two-year warranty service, and the product quality warranty period is one year. During the quality guarantee period, the 84 brand division of Shanghai Weizhan Electronic Development Co., Ltd. will provide free replacement service for equipment failures caused by product quality problems (except equipment failures caused by improper operation).
2. During the normal maintenance period, Shanghai Weizhan Electronic Development Co., Ltd. will not bear the transportation expenses for sending products. In case of product maintenance due to improper operation or unforeseen events, Shanghai Weizhan Electronic Development Co., Ltd. shall bear the maintenance and debugging expenses incurred in the product maintenance process, and the user shall bear the material expenses and product transportation expenses incurred in the product maintenance process.
3. The technicians of Shanghai Weizhan Electronic Development Co., Ltd. will answer any technical questions of the 84 active oxygen fruit and vegetable detoxification instrument within 24 hours, which belongs to the product quality problem.
4. The letter of commitment is only for the 84A004 active oxygen fruit and vegetable detoxifier sold by Weizhan Electric Appliance franchise store under the 84th Division on August 1 day of 20xx, and enjoys the highest level of after-sales service.
Thank you for your support of 84 antivirus products. Wish you a happy life!
After-sales service seal Shanghai Weizhan Electronic Development Co., Ltd.
Weizhan electrics specialty store
20xx August 1
Product quality guarantee 12 party a: (supplier)
Party B: (Buyer)
In order to safeguard the common interests of both the supplier and the demander, and in line with the principles of equality, mutual benefit, consensus and common development, this product quality assurance agreement is formulated.
Responsibilities and obligations of Party A
1. The products provided by Party A to Party B must be legally operated, and the product quality must meet the quality standards of enterprises and institutions. Party A is responsible for the quality provided to Party B. ..
2. Party A has the obligation to provide Party B with documents (i.e. product operation (production) license and business license) to prove the legality of product operation (production), and the production enterprise shall also provide the production approval documents, product quality standards and the ex-factory quality inspection report of this batch of products by the national product supervision and management department.
3. The packaging and identification of the products provided by Party A must conform to the regulations.
4. Party A must unconditionally replace the product quality problems found by Party B during the product warehousing inspection and within three months after the product warehousing.
Responsibilities and obligations of Party B
1. Party B shall provide Party A with legal documents for handling Party B's products.
2. When Party A delivers the products, Party B must carefully check the product name, specification, quantity and manufacturer according to the purchase contract. Check the legal documents of the arrived products, carefully check the packaging and identification of the products, and check the quality of the products by sampling. The quality problems and quantity errors of product packaging must be indicated on the delivery note.
3. The internal quality problems of products shall be inquired by Party A within three months.
4. Party B has the obligation to accept the follow-up consultation on the product quality of Party A in the future, and actively cooperate with Party A in quality consultation. Term of the agreement: from the beginning of business activities to the time when Party A's products purchased by Party B have no quality accidents.
This agreement is made in duplicate, one for each party. Matters not covered herein shall be settled by both parties through negotiation, and this agreement shall come into force upon signing.
Person in charge of Party A: (official seal) Person in charge of Party B: (official seal)
date month year
Product Quality Assurance13 "xxXX" series coatings are new water-based environmental protection functional coatings produced by XXX company, and their quality has been guaranteed by China People's Insurance Company. In order to make users feel at ease in consumption, the company makes the following quality assurance:
1. The technical indexes of the roof insulation and seepage prevention coating and the exterior wall insulation and seepage prevention coating produced by our company are guaranteed to meet the standard of Q/MRH0 1-20xx; The technical index of elastic napping paint for wall surface should meet GB/T9755- 1997 standard; The technical index and environmental protection index of nano super-elastic waterproof coating are guaranteed to meet the standards of Q/MRHT2-20xx and GB/ 18582-20xx; The technical index and environmental protection index of ultra-environmentally friendly powder coatings for interior and exterior walls are guaranteed to meet the standards of Q/MRHT3-20xx and GB/ 18582-20xx. If the user confirms that the quality of the "xxxx" products used does not meet the above standards, the company will compensate for the losses caused thereby.
2. The user must carry out the construction according to the company's construction regulations, and make complete, complete and effective construction records (including: construction time, place, area, construction environment temperature, humidity, construction personnel, construction process, etc.). ), otherwise the company will not be responsible for the quality problems.
3. If the coating is damaged due to cracks in the construction due to unqualified building materials, or the coating is damaged due to improper construction by users, our company will not bear this responsibility, but we can provide fast and effective technical services according to users' needs.
Xxxxx company
Product Quality Assurance 14 In order to adapt to the development of market economy, we adhere to the tenet of serving, being responsible for, satisfying and reassuring users, and provide users with first-class products, first-class technologies and first-class services. We Shanghai Tuosi Valve Machinery Co., Ltd. solemnly issue a product quality assurance statement to your company:
1. Strengthen quality management and improve the quality assurance system to ensure that the products provided by your company meet the relevant standards and contract requirements, and unqualified products will never leave the factory.
Second, our factory guarantees that the equipment provided is brand-new and unused products, and its parameters fully meet the needs of various performance indicators guaranteed by the state and meet the quality, specifications and performance requirements stipulated in the contract.
3. Our factory guarantees the quality of the products provided and the normal service life is more than two years. During the quality guarantee period, our factory will be responsible for the defects or damage of design, technology and materials.
4. Our factory guarantees that it is packed according to relevant protective measures, suitable for long-distance transportation, moisture-proof, shockproof and rust-proof. Ensure that the goods arrive at the delivery place stipulated in the contract intact.
5. Detailed packing list and quality certificate are attached to each packing box.
6. Our factory guarantees that the equipment will be delivered to the delivery place designated by your unit according to the date stipulated in the contract. Freight and miscellaneous expenses are borne by our factory.
The above terms and conditions will be implemented together as an annex to the contract signed with your company.
Product Quality Assurance 15 provides the following quality assurance and after-sales service for the plastic paper series products produced by our company:
1. Our company guarantees that the products provided meet the quality, specifications and performance requirements of the contract set by customers, and provides relevant technical guidance and services.
2. After the products of our company are installed and used correctly, within 12 months after the equipment is installed and debugged, if the products have quality problems, our company will be responsible for warranty, return and replacement.
3. The problems in the use of the product shall be answered or solved within 12 hours, and the problems shall be handled on site within the warranty period, and the products shall arrive at the site within 48 hours.
4. Users who use our products have deposited in customer memos and visited them regularly. Everything is for the user and serves the user for life.
5. Before the product is delivered, our company will inform the customer to prepare for receiving the goods, and provide the product certificate and waybill to the customer.
6. Before the products leave the factory, our company will strictly check all the indicators of the products to ensure that the qualified rate of the products reaches 100%.