The Information System Operation Administrator is a soft-level entry-level qualification exam. The Information System Operation Administrator exam consists of two subjects. The exam subject in the morning is basic knowledge. The exam format for the basic knowledge subject is a written test, and the test questions are objective. Multiple choice questions, full score is 75 points.
The morning test subject of the soft exam for junior information system operation administrator is basic knowledge. The examination time is scheduled from 9:00 to 11:30 am. The knowledge points of the basic knowledge subject of information system operation administrator are as follows:
1. Basics of computer science;
Binary, decimal and hexadecimal numbers, integer and real number on-machine representation methods, precision and overflow;
Characters and Chinese characters In-machine representation, in-machine representation of sound and images;
Parity check code;
2. Basic knowledge of computer systems;
2.1 Computer hardware basics Knowledge;
2.2.1 Semiconductors, large-scale integration and their hierarchical structures;
2.1.3 Types and characteristics of computers;
Micro, workstation, server , minicomputer, mainframe computer, supercomputer;
2.1.4 central processing unit CPU;
Arithmetic unit, controller, commonly used register;
CPU performance ;
2.1.5 Main memory and guidance;
Memory system;
Types and characteristics of main memory;
The concept of Cache and functions;
Types and characteristics of auxiliary devices;
The concept of virtual memory;
2.1.6 I/O interfaces and I/O devices;
I/O interface concepts;
Types and characteristics of I/O devices;
I/O control methods: interrupt control, DMA;
2.1.7 Power supply equipment, UPS;
2.2 Basic knowledge of computer software;
2.2.1 Basic knowledge of operating systems;
Types of operating systems and functions;
The architecture of the operating system;
The relationship between the operating system and the hardware platform;
Processor management, storage management, device management, and file management , basic concepts of job management;
Characteristics, installation, configuration and use of commonly used operating systems;
Chinese character processing;
Graphical user interface and its operation methods;
2.2.2 The hierarchical structure of computer software;
2.3 Basic knowledge of computer networks;
The functions, classification, composition and topology of computer networks;
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Basic network protocols and standards: OSI/RM, TCP/IP;
Basic knowledge of LAN;
Common network equipment, communication equipment and their connection methods and connections Media;
Basic knowledge of network operating systems, installation, configuration and use of commonly used network operating systems;
The multi-layer structure of Client/Server structure and Browser/Server structure;
Internet basic knowledge;
2.4 database basic knowledge;
Basic concepts of database system;
Main functions and characteristics of database management system;
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Database language (SQL);
Installation, configuration and use of commonly used database management systems;
2.5 systematic indicators;
Response time , the concepts of throughput and job turnaround time;
The concepts of reliability (utilization, MTBF, MTTR, availability, failure rate), maintainability, scalability, portability, and security;
2.6 Basic knowledge of computer applications;
Information management, data processing, auxiliary design, automatic control, scientific computing, artificial intelligence, remote communication service concepts;
Basic knowledge of multimedia applications;
3. Basic knowledge of information and information systems;
The concept and characteristics of information;
The concept of system;
Concepts and types of information systems;
Processing forms of information systems: centralized, decentralized, batch processing, real-time processing, web-based computing;
Common information systems;
Goals and tasks at each stage of information system development;
Common sense of information system project management;
Common sense of software quality;
Intellectual property rights : Key points of copyright law, patent law, computer software protection regulations;
Confidentiality law, information system security protection regulations;
Internet etiquette;
Distance education, electronic Common sense of business and e-government;
Common sense of enterprise information resource management;
4. Basic knowledge of information system operation and management;
Goals and tasks of system operation and management;
System operation and management personnel and their responsibilities;
System operation and management rules and regulations;
System operation and management related documents and their main contents;
How to deal with common system faults and common security issues;
System backup and recovery methods;
Basic concepts of system maintenance;
System maintenance work Content and type;
Characteristics of system maintenance work;
System maintainability;
Organization and management of system maintenance;
Basic concepts of system review;
5. Basic knowledge of information security;
Basic concepts of information security, types of security hazards;
Information security strategy (protection , backup, redundancy);
Commonly used security protocols (SET, SSL);
Access control (password, access rights), firewalls, intrusion detection;
Basic knowledge of encryption and decryption;
Authentication (digital signature, identity authentication);
Prevention of computer viruses and prevention of computer crimes;
Private Protection of information;
Disaster prevention, environmental safety;
Information security rules and regulations;
6. Basic knowledge of standardization;
Standardization Basic concepts and standardization organizations;
Basic concepts of international standards, standards, industry standards, and enterprise standards;
Basics of code standards, file format standards, security standards, software development specifications, and document standards Knowledge;
7. Basic knowledge of computer room and information system support system;
Power supply system (UPS, multi-channel power supply, distribution system, etc.);
Air conditioning system (machine room air quality, temperature, humidity);
Ground system;
Lightning protection system;
Fire protection, access control, monitoring and alarm systems;
8. Professional English;
Correctly read and understand simple English commonly used in computer use.
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