First, look at enterprise management with the principle of "dripping water wears away the stone"
1. Treating problems, habits and good habits with the principle of "dripping water wears away a stone" is the foundation of enterprise development. Good habits persist, and enterprises are getting better and better, but what about bad habits?
(1) It is easier to save a dollar than to make a quick profit. Saving is a virtue of being a man, but it is difficult to do it if you don't form a habit, especially if it is not your own habit. The most direct thing for the company is to save water, electricity, raw materials, auxiliary materials and resources. A master of management is very popular recently. He said, "It's not how well his class is taught, but that his management view is timely and effective in the current enterprise, that is," details determine success or failure ". It is difficult for every company to save money. For example, do offices and workshops turn off all machines, equipment and lights when they are off duty or not working for a long time? Even if it matters, has the power cord been unplugged? In fact, as long as you don't unplug the power cord, there will still be electricity. He also stressed that enterprises and institutions waste a lot, so please pay attention to it. It's nothing to waste water and resources once a day, but what about a year? What about ten years? Can the sales performance, quality and service of enterprises and institutions really stand the toss? The success or failure of an enterprise depends on everyone's little effort!
(2) It is not easy to lift a finger. It is also very difficult to do this as easy as blowing off dust. One person does not count, and one department does not count, but people in the whole enterprise can do it. This is the so-called * * * knowledge, and this is the real corporate culture. The formation of this culture can not be achieved overnight, but a long-term and gradual process. This is mainly achieved through training, first, the training of professional skills (return rate is 1: 1), second, the training of methods (return rate is 1: 10), and third, the training of ideas (return rate is1:1).
2. "Business ethics is humanity", humanity management and humanity management.
(1) Chen Anzhi, a world-famous master of incentive management, said that the importance of methods has existed since ancient times, and all roads lead to Beijing. But is every road you take the closest? He emphasized that first-class talents create first-class enterprises, second-rate talents create second-rate enterprises, and third-rate talents create third-rate enterprises. He made a vivid metaphor. If a tiger takes away a flock of sheep, the sheep will gradually become tigers. He also hit the nail on the head and said: "A person is busy all day, but his performance is average, and there are always problems. There is only one reason, that is, he is not serious enough. "
(2) If a person does everything with his heart, he will certainly do it well. Therefore, if you want others to obey, the first thing you need is how to convince others.
(3) When something goes wrong, too much accusation and criticism will be counterproductive. The key is to nip in the bud and learn to treat things instead of people. Let subordinates learn from it.
Second, the status quo of enterprise and company management
1. Mr. Gao Jianhua, a master of enterprise management in actual combat, said: "The sales performance of the company has gone up, has the management kept up?" If the management is not perfect, there will be many loopholes in all aspects.
No matter what enterprises and institutions, they will eventually move towards standardization. An enterprise can still operate if it is not standardized, but if there are too many loopholes, there will be many problems, so the greater the chance of problems. "
2, adhere to the "two steps at the same time, both steps should be hard". The next step is the macro-control of the company's main leading bodies, that is, the management and prediction of effective development direction and objectives. The next step is to carry forward the principle of "starting from small things, starting from me", improve the quality of employees, especially the quality of workshop management, and ensure the more orderly operation of the workshop.
3. Total revenue-all costs = company profits. At this stage, the competition among enterprises is particularly fierce, the most obvious being "price war", "quality war" and "service war". Therefore, if we want to win the competition and get more profits, there is only one way, that is, to think about how to do everything best and try our best to reduce the cost of all aspects of the company.
4. The reason why 4.ISO is very popular in the world, which is applicable to all walks of life (regardless of the size of the company), is worthy of recognition.
(1)ISO has a core, which is the process of PDCA, including planning, distribution-implementation, testing-evaluation, summary-continuous improvement and sustainable development. If the managers of enterprises and institutions can do it and really implement it in their work, it will be difficult for enterprises and institutions not to develop.
(2) The reason why ISO is not effective after use is not that ISO is not good, but that enterprises and institutions are doing superficial work. If only enterprises and institutions could properly use ISO according to their own specific conditions and strictly implement it.
(3) Are the "eight musts" in 3)ISO implemented in the work process?
(4) Production site: advocate "three exigencies", overcome three major hazards, assess six rates, realize eight modernizations, pursue the goal of "double zero" and lay a solid foundation. Do corporate executives really understand? I don't understand how to execute it.
Third, look at the trend of enterprises from the perspective of social phenomena, and the dialectical truth between the state and enterprises.
1 Professor Zhang Li, a famous orientalist, said: In the 1980s, we won by "quality". In the 1990s, it was the first to enter the "sales channel". At this stage, "teamwork" is the key. So what does the next generation depend on?
2. All the royal families in the past dynasties used Confucianism to "govern the country with benevolence and employ talents", which all appeared in their heyday. What is the effect of using it as an enterprise? Are enterprises and institutions also feasible?
Fourth, what should managers do? Smart managers guide employees' thinking, while poor managers look after employees' behavior.
1. Managers should do the right thing in a planned way and do the right thing.
(1) The effective daily work style of managers should be: both important and urgent! Important is not urgent! It doesn't matter if it's urgent! It's neither important nor urgent (you can not do it)! It should be listed in the form of words or charts every day, including the understanding and analysis of psychological trends of different employees, so as to manage employees more effectively.
(2) The trick is to practice simple work to the extreme. This society has also formed an efficient society, and managers should learn to act, act again and act honestly. Enterprises must win!
(3) What employees (operators) need to do is to be pragmatic and follow the operating procedures. Supervisors should also be pragmatic (their jobs), that is, how to do the work well and carefully, but being pragmatic is not enough, and they should learn to adapt. This is the work plan. Do you? Can you know the possible problems? Once the problem occurs, are you ready to deal with it?
2. Similarities and differences between foreign enterprise management and state-owned enterprise management.
(1) Why do foreign businessmen come to China to do business rapidly? I am an observant person, and I have seen many phenomena worth pondering? First, managers of foreign enterprises hardly do what ordinary workers do, while enterprises in China are not. Second, the managers of foreign companies don't seem to be very busy, while the managers of domestic enterprises are always busy all day. Third, foreign companies will always arrange some "typical" positions and positions. What administrative system executors, merchandisers, statisticians, planners, maintainers, etc. But many domestic enterprises are blank.
(2) Now I will not talk about the weaknesses of managers in state-owned enterprises, but only the advantages of managers in foreign enterprises. Managers of foreign companies can hardly do what ordinary workers do, because they don't have much time and energy, and they don't want to do it themselves in the front, and there are many problems in the back; Managers in foreign companies don't seem to be very busy with their work, because they plan and think every day, instead of being firefighters. They always go to rework, rework, wait for work, miss work, catch up with work and so on. In order to be more foolproof, foreign companies always arrange some "typical" positions and positions, thus enhancing customers' trust in them.
Verb (abbreviation of verb) What's the next step for enterprises?
1, when the enterprise has a bright future. All aspects of the enterprise should keep up, and any link is too strong or too weak.
If a person races with a horse, the winner is definitely the horse. It is better to sit on a horse than to race with it. Because the horse has a long face, the horse is the first to succeed, and we are close to success. This is called "immediate effect". Have enterprises thought of cooperation in the competition? Do you know how to ride a horse? What is the "product horse" of an enterprise?
6. Where will the enterprise go tomorrow?
1, "Nothing is impossible, but there is no way to find it for the time being". Last time I saw a girl from Sichuan Normal University on the Internet, she was only 22 years old. She had hundreds of inventions, three of which were patented and she was hired as the vice president of Asia. I couldn't imagine it then. That's great. However, her answer to the reporter is: "My achievement is mainly that I am good at thinking, and just four words' good at thinking' is another secret of success. Have business leaders considered the positioning of the company tomorrow?
2. Why are all the good sailors flooded? As an enterprise, can you really relax at the peak?
3. To quote Joe Gillard, the king of automobile sales in the world, salespeople without professional training are a group of powerful professional killers, killing their customers every day. From this, we can imagine what supervisors and employees without professional training will look like.
7. What is management? Is the management of enterprises important?
1, speaking of management, everyone knows, but who can give a real definition of management? Professor Ceng Shiqiang, who has more than 30 years of management experience, said: "Management is to obtain the greatest economic benefits, that is, high profits, through effective and reasonable ways and means". He said: "Experience is very important, but experience alone is not enough!" Everything should be treated dialectically and objectively. Due to the differences in national conditions, foreign businessmen and Chinese businessmen have different appreciation of products. China businessmen pay attention to the product itself, practicality and effectiveness, while foreign businessmen pay attention to feeling and comfort, and they pay attention to culture and art. "
Maybe nothing is absolutely separated, just priorities. Generally speaking, no one can live without anyone.
3. There is an old saying in China: "There are only three things". Is that really the case? What is the real reason? Master Li Jian, the founder of action success theory, said: The reason why enterprises do not develop, develop slowly or even decline is mainly the self-limitation of business leaders. His view is that "the market is as big as the heart". When interviewing the chairman of Far East Group, the success of Far East just confirmed his words.
Business leaders, you have worked hard.
1. What business leaders should always think about is what is the company's constant advantage (which can be maintained for at least 3 to 5 years)? What are the variable advantages of the company (it may be replaced or even surpassed by peers or others, and the advantage of changing ideas becomes the same advantage)? What is the company's variable disadvantage (the idea is to turn the variable disadvantage into a variable advantage and then into a constant advantage)? What is the constant disadvantage of the company (the constant disadvantage of ideas is variable disadvantage, then variable disadvantage becomes variable advantage, and finally becomes constant advantage)? Dr Yu Shiwei, an expert in business management, said: What are the selling points of your business? Why did the customer choose you over him? What is your unique reason for giving customers? Management, quality, service, honesty, channels, unity and luck. Dr. Yu Shiwei also said that if an enterprise wants to develop by leaps and bounds, it needs to consider a lot, be far-sighted, and always be ahead of others, as long as it is fast. Otherwise, the enterprise is very dangerous, not to mention rapid development.
2. The success rules of enterprises, institutions or individuals:
(1) Clear objectives (as detailed as possible with data basis) (2) Careful planning (conditions for achieving the objectives)
(3) put into practice and action (practical steps) (4) corrective actions (review and continuous improvement)
(5) Stick to the end and never give up until you succeed (willpower and toughness).
3, the law of enterprise or individual success:
(1) The past is not equal to the present, nor is it equal to the future. (2) There is no failure, only temporary failure.
(3) If you don't get what you want, you will get better. (4) Do the most vital thing every minute.
(5) The plan for the day was last night, and we had to sprint at the beginning. (6) When it comes to what the listener wants to hear, we can hear what the speaker wants to say.
(7) deal with the mood first, then deal with things. I can't do anything well in a bad mood.
(8) Do things right at once, not just do things well.
(9) There must be reasons for failure and methods for success. Review is the mother of success.
(10) People are the first capital for enterprises to win in the competition, and learning is the second productivity of enterprises.
(1 1) Why, such as what is more important? You will be able to do it if necessary.
(12) The goal determines the reality, not the reality determines the goal. Big goal is the result of small goal, and small goal is the condition of big goal.
(13) Self-confidence is not necessarily successful, but self-distrust is definitely far from success. Make plans, not change goals.
(14) Successful people are not necessarily happy, and happy people are sure to succeed. The first reaction of successful people: find a way, not make excuses.
(15) There is not much difference between people, just different ways of thinking at first.
(16) All restrictions stem from self-restriction.
(17)2 1 day changes our destiny. If we don't change bad habits, bad habits will control our lives.
(18) Let sweat flow on the training ground instead of tears, and regard practice as a competition.
(19) The harder you work, the better your luck. Failure will not be a foregone conclusion as long as you don't admit defeat.
(20) the goal is the reality of the future, and who you are with will become who you are.
4. By what means does the enterprise manage its employees?
(1) Formulate appropriate management standards and management systems.
(2) Put the right person in the right position.
(3) Choose suitable talents, not high-level talents.
(4) Necessary and effective evaluation system.
(5) Without implementation, everything is empty talk. Without effective implementation, the work will not be in place.
(6) "Give courtesy before soldiers", adhere to the people-oriented principle and create "humanized" management.
Postscript: In the final analysis, the competition of enterprises is the competition of talents. Mr. Chen Anzhi put it well: "Look at the leadership of your enterprise, and you will know the future of your enterprise, because all activities are inseparable from people. Man is the master of a thing, consciousness determines the direction, and attitude determines success. This article is my part-time job, the purpose is to share management knowledge with you, so as to make more friends who love management, and it is also my original intention to write this article. I hope friends who love management will like it, communicate with me more, learn from each other and make progress with each other. Here, I sincerely hope to discuss with you like-minded people and seek common development. At the same time, I sincerely congratulate all my friends and spend every day happily.