Judging from the situation you described, the agency's practice is suspected of violating the above provisions. If the agency withdraws the inventor's patent application documents privately and changes the applicant's information without the inventor's consent, it is actually fabricating facts and deliberately misleading the intellectual property management department, which is obviously illegal.
Therefore, it is suggested that you contact a professional lawyer for consultation and rights protection as soon as possible, and at the same time complain to the intellectual property management department about the improper behavior of the agency company to safeguard your legitimate rights and interests.