Taobao's intellectual property was complained that a commodity was deducted 2 points. You can communicate with the company that complained about you first and ask them to cancel the complaint. You don't sell goods off the shelf. In addition, if you submit some evidence, of course, you can be exempted from punishment if you don't infringe.
If you submit evidence, they don't provide further evidence of your infringement within 72 hours, and you can also be exempted from deduction.
At the same time, four products were complained, and 8 points were deducted. Judging the infringement of intellectual property rights from the information level, 2 points will be deducted each time; If the circumstances are serious, 24 points will be deducted each time; Especially serious, 48 points will be deducted each time.
Extended data:
According to Alibaba's rules for handling intellectual property infringement: 32 points will be deducted, and the right may be restricted for 15 days as punishment.
General infringement of complaints:
1. If the same user is sued by the same intellectual property for the first time, 4 points will be deducted.
2. If the same user is sued by the same intellectual property right again, it will be regarded as repeated infringement, and 8 points will be deducted each time. However, if the complaint is lodged again within 5 days (including 5 days) from the date of complaint establishment, no penalty will be deducted.
The same type of infringement complaint (including but not limited to: patent right, copyright right and trademark right) filed by the same obligee against the same seller within three days is regarded as a complaint.
12 -24 (including 12), warning.
Between 24 points and 36 points (including 24 points), the right is limited to 7 days.
Between 36 points and 48 points (including 36 points), the right is limited 15 days.
Between 48 points and 60 points (including 48 points), the right is limited for 30 days.
More than 60 points, cancel the account.
After the user is deducted, if the complainant withdraws the complaint or the user's counter-notice is established, the corresponding score of the user's deduction for the complaint of intellectual property infringement will be restored.
However, if the user's account is closed due to other violations with a cumulative deduction of 60 points or more, even if the above situation is met, the deduction value will not be restored.
Handling of serious infringement:
Complaint established for the first time, warning.
The second complaint is established and the right is limited to 7 days.
The third complaint was established? Power cut 15 days.
The fourth complaint was established and the account was closed.
If the same user is accused of serious infringement of the same intellectual property right three times, the account will be directly blocked.
After the user's serious infringement is recorded, if the complainant cancels the complaint or the user's counter-notice is established, the user's corresponding serious infringement complaint record will be revoked; However, if the user's accumulated record of serious infringement reaches the punishment standard of account closure, even if the above situation is met, the corresponding record will not be cancelled.
Alibaba-Rules for Handling Intellectual Property Infringement