Communication skills between lawyers and clients

2. Learn to listen to the opinions of the parties involved. Clients often come to you because of legal issues and need your help, and the cultural literacy of the parties varies, so you need to listen to the situations of different parties. During the conversation with the client, it is necessary to extract valuable information from the client's incoherent words and summarize it with the client in a timely manner. "Is that what you mean?". Of course, the summary should be timely and do not interrupt the train of thought of the parties involved.

2. Learn to analyze the information provided to you by the parties. The parties concerned will provide you with some information that is not beneficial to them, and everyone will have their own thoughts. This is normal. In this regard, I personally think that if you find that the person involved has completely distorted the facts in his statement to you, it is best not to expose him to his face, and not to hurt the person's self-esteem and feelings in terms of wording.

3. Pay attention to the skills of asking. Asking for the useful information you need and asking at the right time can achieve unexpected results. When the client speaks, he does not know which information is useful and which information is not. He gets very excited and nervous when he speaks, so the lawyer needs to ask questions to get valuable information. Especially when the client's statement is illogical, the lawyer should seize the opportunity to ask questions to prevent unnecessary waste of time.

4. Don’t make easy promises to the parties involved. Everyone knows the risk of litigation. No matter how sufficient your evidence is, you may not win. Sometimes unforeseen facts may arise. If you make an agreement with the parties but fail to achieve the expected results, you will be the one in trouble in the end.

5. Pay attention to the details of the conversation. Conversation is an art. Don’t ignore some details in the conversation, such as whether your mobile phone vibrates during the conversation, whether your sitting posture will bring some bad impression to the other party, and whether the location where you arrange the conversation is conducive. Conversation and so on.

6. Conversation habits. During the conversation, you must pay attention to your identity, especially if you are meeting the client for the first time. You must pay attention to the identity of the lawyer. This will be of great benefit to you in promoting the contract. The important thing is to give the client a sense of security and trust. feel. On the other hand, you should hold a piece of paper and a pen during the conversation. Firstly, it shows that you attach great importance to the speech of the person concerned, and secondly, it can help you clarify your thoughts.

7 If you don’t encounter knowledge in the conversation, lawyers are not omnipotent. In the vast ocean of laws and regulations, it will not be normal, but you must not talk nonsense. At this time, you don’t have to speak. Having time to inquire and research is a requirement of seeking truth from facts and a requirement of professional ethics. You just need to use appropriate language to guide the person concerned away.