Call the "10086" hotline on the mobile phone dial, and press the # key or the "0" key to connect the manual service of 10086.
You can also log in to "China Mobile Online Business Hall" or follow WeChat WeChat official account "China Mobile" to realize online payment, manual consultation and other services.
Manual service refers to the process of communication between customer service and customers, and is responsible for handling accounting request, account maintenance, service distribution, time arrangement, general information, etc. Manual service is usually conducted by telephone, but it can also be conducted by email, fax, chat, self-service or mail.
References:
2065438+On July 20th, 2006, Fortune Global 500 was released, and China Mobile ranked among Fortune Global 500. In August of 20 16, China Mobile ranked 10 among the top 500 Chinese enterprises in 20 16.
In July of 20 17, China Mobile ranked 6th among the top 500 Chinese enterprises in 20 16. 2065438+In July 2008, China Mobile ranked 53rd in the Fortune Global 500 list. 65438+February 18 was announced by the "Top 500 World Brands 20 18" compiled by the World Brand Lab, and China Mobile ranked 76th.
Baidu Baike-China Mobile Communications Group Co., Ltd.