Yes, the customer service hotline of CCB is manned 24 hours a day.
After the customer service hotline enters the voice system, enter and dial the bank password, and listen to the voice broadcast carefully. There will be an option of "manual service", and you can enter after selecting it.
2. Is the customer service of CCB a 24-hour manual service?
China Construction Bank's 95533 telephone has 24-hour manual service.
1. Telephone number of China Construction Bank:
1 and 24-hour service hotline: 95533
2.24-hour credit card customer service hotline: domestic 400-820-0588.
3. Overseas 86-2 1-38690588
CCB Telephone Banking can provide customers with financial services that combine self-help voice and manual services. Specifically, we provide customers with various services such as account inquiry, transfer and remittance, payment, personal loan inquiry, provident fund inquiry, financial information inquiry, account loss reporting, credit card repayment, investment and wealth management, information consultation, complaints and suggestions.
2. CCB Mobile Banking provides services.
CCB Mobile Banking can provide you with account information inquiry, transfer payment, investment and wealth management, credit card repayment, personal loan inquiry and repayment, account management and other services.
Is CCB's customer service online 24 hours a day?
China Construction Bank's 95533 telephone can provide customers with 7×24 hours uninterrupted manual service. The 24-hour manual service window can provide customers with the following services: 1. Loss reporting: customers who lose their cards, vouchers, bills and registered bonds can report the loss orally through telephone banking as soon as possible to ensure the safety of your funds to the greatest extent. We provide two ways to report loss: temporary loss reporting and permanent loss reporting. Temporary loss reporting is valid for 5 days, and permanent loss reporting is valid for a long time. 2. Reservation: When customers need to make a large withdrawal or use other services that need to be reserved, they can call 95533 to make an appointment. 3. Agency application: The customer service representative of CCB 95533 can help customers apply for the agency of CCB or the products and services sold by CCB, such as the sales of funds, insurance and other products. Note: (1) Telephone banking supports account number or ID number to verify customer information. If the ID number is used for verification, please enter the 18 digit ID number. (If you enter 15 digits, the account opened with 18 digits ID card will not be available). (2) The letter X in the ID card is replaced by numeric keys. (3) If there are multiple contracted (or non-contracted) accounts under the same ID number, the customer will be prompted to enter the account number or the last four digits of the account number during the transaction. (4) If there are both ordinary customer accounts and advanced customer accounts under the same ID number, the advanced customer account will be used for trading by default after entering the ID number. If you need to use the general customer service function, please enter the general customer account to enter the telephone banking system. (5) After upgrading the telephone banking system, ordinary customers registered in the original system need to re-authenticate their identities when using the new system for the first time. Please enter the account number to verify the identity of the customer. (6) If an ordinary customer enters the password incorrectly for three consecutive times in telephone banking, the system will automatically transfer it to the 95533 customer service representative, who will reset the password for the customer. (7) Ordinary customers enter the account password incorrectly for three times, and need to go to the counter to unlock the account password. (eight) senior customers such as telephone banking password input for three times, I need to hold the account and documents to the counter to unlock the telephone banking password. Job description of bank customer service post: 1. Accept customer inquiries, record customer inquiries and complaints, and give customer feedback according to the corresponding process; 2. Excavate the needs and opinions of the calling customers, and record and sort out the reports. 3. Provide customers with complete and accurate solutions and information, solve customer problems and provide quality services; 4. Cooperate with colleagues or supervisors in sales promotion, and carry out work or related operations in strict accordance with specifications and processes. Banks are one of the financial institutions. Banks are divided into central banks, policy banks, commercial banks, investment banks and the World Bank, with different responsibilities. Central Bank: China People's Bank is the central bank of China. State-owned policy banks: including The Export-Import Bank of China, China Agricultural Development Bank and China Development Bank. State-owned commercial banks: including China Industrial and Commercial Bank, China Agricultural Bank, China Bank, China Construction Bank, China Postal Savings Bank and Bank of Communications. Investment banks: including Goldman Sachs, Morgan Stanley, Citigroup, Wells Fargo, UBS Group AG, Societe Generale, etc. World Bank: It is used to help countries overcome poverty. Various institutions play a unique role in alleviating poverty and improving living standards.
4. Is the customer service of China Construction Bank 24 hours?
It's been 24 hours.