2. Click on "Taobao" official website.
3. After opening Taobao, click "Contact Customer Service"-"Customer Service" in the upper right corner.
4. In this interface, enter the question you want to consult in the input box and click the "Send" button.
5. When Ali Xiaomi can't solve it, there will be cloud customer service (Taobao Xiaoer).
6. Enter the question you want to consult in the input box, and then click the "Send" button.
Extended data
By the end of 20 14, Taobao had nearly 500 million registered members, with over 65438+200 million daily active users and online products 10 billion. In c2c market, Taobao accounts for 95 1% of the market. Taobao has developed rapidly on the mobile phone side. According to the latest mobile shopping report of 20 14 released by Analysys, the market share of mobile phone Taobao+Tmall reached 85. 1%. Up to now, Taobao has created 4.677 million direct employment opportunities.
With the rise of e-commerce platforms such as Taobao, online shop owners have emerged. The duty of "Shop Assistant 2" is to greet customers, sell goods and help deliver goods online. Familiar with computer network operation, fast typing speed, good attitude and good service are required, and simple photography and picture making skills are preferred.
Baidu encyclopedia-Taobao branch Xiaoer