Public security, national security, market supervision and management, customs, transportation, emergency and other departments shall do relevant work according to their respective responsibilities. Article 4 Enterprises engaged in express delivery business shall use environmentally-friendly materials to package express mail in accordance with regulations, give priority to reusable and easily recyclable packaging materials, optimize the packaging of express mail, reduce the use of packaging materials, and actively recycle packaging materials. Encourage them to use electronic waybills, new energy vehicles and other ways conducive to environmental protection to carry out business. Article 5 Postal administrations shall strengthen the construction of credit system in express delivery market, establish and improve credit records, credit information disclosure and credit evaluation systems in express delivery market, and promote the comprehensive utilization of public credit information. Article 6 Express industry associations shall strengthen industry self-discipline, provide information, training and other services for enterprises, urge enterprises to implement the main responsibility of safety production, do a good job in safeguarding the legitimate rights and interests of couriers, and promote enterprises to abide by the law, be honest and operate safely. Seventh city and county-level city (District) people's governments shall incorporate the development of express delivery industry into the national economic and social development plan at the corresponding level. The postal administration department shall, jointly with natural resources planning and other departments, prepare the layout plan of the express delivery industry, make overall consideration of the land demand for investment projects in the express delivery industry, reasonably arrange the land use indicators, and incorporate them into the overall land and space planning.
Guide enterprises engaged in express delivery business to settle in e-commerce parks and logistics parks, and promote the coordinated development of express delivery with modern agriculture, advanced manufacturing and information technology industries. Article 8 The municipal and county-level city (district) people's governments shall, according to the national and provincial express delivery industry development policies, guide and support enterprises engaged in express delivery business to develop express delivery service networks in rural and remote areas, participate in the construction of terminal public service points, and improve the equalization level of urban and rural express delivery services. Ninth to encourage qualified areas to develop rural e-commerce service stations and village post stations into public service outlets, and provide postal express, rural e-commerce, purchase and sale of agricultural materials and other services. Article 10 Encourage transportation, postal administration and other departments to promote the integrated development of transportation and express delivery, enjoy the resources and facilities of transportation stations, lay out township comprehensive transportation service stations and rural logistics centers, explore the cooperation mechanism of using express buses in rural areas, and promote the integrated development of urban and rural logistics services. Eleventh encourage organs, enterprises and institutions to provide convenience and security for express delivery by setting up centralized receiving and sending service points and setting up self-service terminals.
Encourage social third parties to build express service centers or set up intelligent express boxes in commercial complexes, stations, docks and other places. Twelfth new residential areas should be equipped with intelligent letter box, intelligent letter box project should be synchronized with the residential area construction project planning, design, construction, acceptance and use. The number of intelligent letter boxes should be set reasonably according to the number of residential units and meet the relevant standards.
When residential quarters and residential construction projects are completed and accepted, special acceptance shall be made for the letter box project. The special acceptance work is organized by the construction unit, and the construction, design, supervision and postal administration departments participate in the acceptance. Thirteenth express business, express business license shall be obtained according to law. Without permission, no unit or individual may engage in express delivery business.
Enterprises engaged in express delivery business and their branches can open express terminal outlets according to business needs, and shall file with the local postal administration department within 20 days from the date of opening. Express terminal outlets do not need to apply for a business license. Article 14 Before the sender fills in the express waybill, the express delivery enterprise shall remind him to read the service contract terms of the express waybill and inform him of the relevant insurance rules and insurance services.
If the sender delivers valuables, it shall make a statement in advance. An enterprise engaged in express delivery business shall advise the sender to purchase insured or insurance services for valuables. Fifteenth express delay, loss, damage or lack of internal parts, for the insured express, the liability for compensation shall be determined in accordance with the insured rules agreed between the express delivery enterprise and the sender; For uninsured express mail, the liability for compensation shall be determined according to law.
Encourage insurance companies to develop express loss liability insurance, and encourage enterprises engaged in express delivery business to take out insurance. Article 16 An enterprise engaged in express delivery business shall deliver the express mail to the agreed receiving address, the addressee or the agent designated by the addressee, and inform the addressee or the agent to conduct face-to-face acceptance. If the outer packaging of the express mail is intact, it shall be signed and confirmed by the consignee or agent. If the delivered express mail is marked fragile and the outer packaging is obviously damaged, the enterprise engaged in express delivery business shall inform the recipient or the agent to check the contents before signing. Unless otherwise agreed between the courier company and the sender.
Enterprises engaged in express delivery business shall obtain the consent of the recipient if they use smart express boxes to provide delivery services, and inform the recipient of the name, address, free storage period and service charge standard in advance. If the outer package of the express mail is obviously damaged and the weight is obviously inconsistent with the delivery details, the enterprise operating the express delivery business shall not use the smart express box for delivery.