1. Turn on the reminder: Be sure to turn on all the reminder functions in Tik Tok settings, so that you can receive the customer's message in time, so as to reply in time and improve the response rate.
2. Set shortcut sentences: In the setting of Tik Tok, some commonly used shortcut sentences can be set, and customers can reply directly with shortcut sentences when inquiring, which saves the reply time and improves the reply efficiency.
3. Turn on the robot reply: In Tik Tok settings, you can turn on the robot reply function. The robot reply is only applicable to some common questions, and other questions still need to be answered by yourself to avoid giving customers a bad experience.