China Unicom customer service hotline 100 10 service process:
After dialing 100 10:
1, press 1 to inquire about services, such as telephone charges and traffic.
2. Press 2 for business consultation, such as package inquiry.
3. Press 3 to handle business, such as obtaining and modifying service password, emergency shutdown, package change, point redemption, etc.
4. Press 4 to declare the fault.
Please press 5 for complaints and suggestions.
6.3G service, please press 8.
7. Press 0 for manual service.
100 10 provides 7×24 hours manual and self-help comprehensive services such as business consultation, information inquiry, complaint suggestion and business handling. For customers who use China Unicom services for free.
Extended data:
China (excluding Hong Kong, Macao and Taiwan) Unicom mobile phone users can directly call 100 10 customer service hotline for free.
"100 10" is a service brand for all customers. It covers communication, non-communication and alliance services. Help customers solve any problems encountered in using Unicom services and help Unicom services serve customers more perfectly. Customers are consultants when using Unicom services.
China Unicom online business hall-customer service hotline