When charging, if the temperature of the fuselage is high, multiple factors such as charging experience, safety and equipment life will be comprehensively considered, and the actual charging power will be adjusted intelligently. Playing while charging will aggravate the fever, and charging will slow down at this time. Please try to avoid running high-power software when charging, such as playing games, brushing short videos, and broadcasting live.
In order to achieve a good charging experience, it is recommended to refer to the following methods:
1. Use standard charger and data cable to charge the equipment;
2. Try to keep the initial charging temperature as low as possible. For example, if the equipment is in working state before charging, you can end all programs in the background, close the screen for more than 5 minutes, and then start charging after cooling down;
3. End the background application and close the screen when charging;
4. Try to avoid using equipment when charging. Using the equipment during charging will consume the output energy of the charger, increase the calorific value of the equipment and affect the charging speed;
5. When charging, place the equipment on an object with good heat dissipation (such as a desktop) or a well-ventilated place (such as a place where fans/air conditioners can blow); Avoid placing it on objects that are not easy to dissipate heat (such as sofas, quilts and blankets).
6. Please don't use an excessively thick/metal protective case, which will affect the heat dissipation of the equipment and thus affect the charging speed.
note:
If the phone loses power seriously when charging, it is recommended to send the device to? Vivo customer service center? Detection and processing. Address of vivo Customer Service Center: Go to the APP-My-outlet of vivo official website /vivo Mall and select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty running, plan your trip reasonably and travel safely.
If you have more questions or refer to other situations, you can enter vivo official website APP-My-Online Customer Service-Sliding Bottom-Online Customer Service-Enter Manual Customer Service and enter the consultation.