I. Consultation channels
Citizens can call the Zhengzhou legal aid hotline or log on to the Zhengzhou legal aid website for consultation. The hotline is answered by professional lawyers to provide immediate answers to the public; The website provides online consultation, message consultation and other ways to facilitate public consultation at any time.
Second, the scope of consultation
Zhengzhou legal aid service covers civil, criminal and administrative legal issues, including but not limited to marriage and family, labor disputes, traffic accidents and real estate disputes. Citizens can consult any legal issues related to their rights and interests, and get professional legal advice and assistance.
Three. Aid service
For citizens who meet the conditions of legal aid, Zhengzhou Legal Aid Agency also provides legal agency services free of charge. Citizens can apply to the organization and get the assistance of legal representatives after examination to solve their own legal problems.
Fourth, privacy protection.
Zhengzhou legal aid institutions attach importance to the protection of citizens' privacy, and strictly keep confidential citizens' personal information and consultation contents to ensure that citizens' privacy rights are not infringed.
To sum up:
Zhengzhou legal aid provides free consultation for 24 hours, providing convenient legal consultation and assistance services for the citizens. Citizens can consult legal questions at any time through telephone, internet and other channels, and get professional legal advice and help. At the same time, the organization also provides free legal representation services to help citizens solve legal problems. Institutions attach importance to the protection of citizens' privacy and ensure that citizens' personal information and consulting contents are not leaked.
Legal basis:
People's Republic of China (PRC) legal aid law
Article 2:
People's Republic of China (PRC) citizens who need legal aid due to financial difficulties or other reasons have the right to obtain legal services such as legal consultation, agency and criminal defense free of charge in accordance with this Law.
People's Republic of China (PRC) legal aid law
Article 3:
The state establishes and improves the legal aid system and provides legal services such as legal consultation, agency and criminal defense free of charge. For citizens with financial difficulties and other legally qualified parties, safeguard the legitimate rights and interests of the parties, the correct implementation of the law, and social fairness and justice.
People's Republic of China (PRC) legal aid law
Article 41:
Legal aid institutions shall provide legal advice through service windows, telephones and the Internet, and provide various forms of convenience for the recipients.