Tik Tok answered after three minutes backstage. When did you forget the data?

What you want to ask is how Tik Tok can improve the 3-minute manual response rate and customer service satisfaction rate? The method is as follows.

1, text, expressions, pictures and other subsequent functions manually sent by merchants.

2. Invite comments in time to improve the satisfaction rate. Consumers can be invited to evaluate customer service as much as possible to expand the sample size and avoid the low satisfaction rate caused by small sample size and individual bad reviews. Customer service can "actively invite comments" or "automatically send comments".

3. Quick response: When consumers enter the bank for consultation, there are generally problems that need to be answered by customer service. Improving response efficiency and answering and solving consumers' inquiries as soon as possible will also play a greater role in improving satisfaction rate.