The acceptance scope of 123 19 is as follows:
1 and "123 19" urban construction service hotlines are the special service numbers of the national urban construction service hotlines determined by the Ministry of Construction and the Ministry of Information Industry, which provide policy consultation and problem complaint services related to urban construction and management for the general public, and also provide a unified hotline platform for the general public to participate in urban construction and management services;
2. 123 19 the scope of acceptance of the urban management hotline, reporting, complaining and emergency handling of various illegal acts in urban management. Criticism, comments and suggestions on urban management law enforcement and its staff. Consultation on policies and regulations related to urban management. Acceptance of other related issues.
legal ground
Administrative Punishment Law of the People's Republic of China
Article 24
Provinces, autonomous regions and municipalities directly under the Central Government may, according to local actual conditions, decide to entrust the administrative punishment power of the county-level people's government departments that are in urgent need of grass-roots management to the township people's governments and sub-district offices that can effectively undertake it, and organize regular assessments. The decision should be made public. Township people's governments and sub-district offices that bear the power of administrative punishment shall strengthen the construction of law enforcement capacity and implement administrative punishment in accordance with the prescribed scope and legal procedures. The relevant local people's governments and their departments should strengthen organization and coordination, professional guidance and law enforcement supervision, establish and improve the coordination mechanism of administrative punishment, and improve the evaluation system.
Article 27
If an illegal act is suspected of committing a crime, the administrative organ shall promptly transfer the case to the judicial organ for criminal responsibility according to law. For those who need not be investigated for criminal responsibility or exempted from criminal punishment according to law, but should be given administrative punishment, the judicial organ shall promptly transfer the case to the relevant administrative organ.
The administrative punishment enforcement organ and the judicial organ shall strengthen coordination and cooperation, establish and improve the case transfer system, strengthen the transfer and reception of evidence materials, and improve the information notification mechanism for handling cases.