Method 1: Wait patiently: First of all, it is best to wait patiently for a period of time. Because the customer service phone is busy, it doesn't necessarily mean that the customer service is not good, but the speed of answering the phone can't keep up for a certain period of time.
Method 2: Online customer service: If the line is busy all the time, you can try online customer service. Many companies will provide online customer service in official website, and you can communicate with the customer service staff online by inputting relevant information.
Method 3: Email consultation: If the telephone and online customer service are busy, you can contact customer service by email consultation. In official website, there is usually information about customer service email. You can send the corresponding questions directly to the customer service mailbox.
Method 4: Find an agent or dealer: If it is after-sales consultation of some products or services, you can try to contact the product dealer or agent. They have some special advantages in dealing with customer problems. They are familiar with products and services and know the specific situation of customers, so they can communicate with them to solve some simple problems.