96668 Customer Service Center is an important window and platform for external service of Shandong Rural Credit Cooperatives.
20 1 1 Since its establishment in May, the telephone service has been continuously improved, the service channels have been diversified, and the service content has been continuously enriched, and it has gradually become a comprehensive service center for customer service experience of rural credit cooperatives in Shandong Province.
Shandong Rural Credit Cooperatives Association (hereinafter referred to as Shandong Rural Credit Cooperatives Association) was established on June 6, 2004 to perform the functions of management, guidance, coordination and service for rural commercial banks in the province.
At present, there are 1 10 rural commercial banks in the province with 5080 outlets and 67000 employees. It is a financial institution with the largest number of outlets and employees, the widest range of services and the largest capital scale in the province.
By the end of 20 18, the balance of deposits and loans of rural commercial banks in the province was1793.6 billion yuan, and the total amount of deposits and loans ranked first among banking financial institutions in the province for many years.
The balance of agricultural loans was 729.9 billion yuan, and the balance and increment of agricultural loans ranked in the forefront of financial institutions in the province and the same industry in China for many years. For every 10 bank loan customer in the province, 6 choose to cooperate with rural commercial banks;
For every four small and micro enterprises, 1 walks side by side with rural commercial banks. In 20 18, the tax paid was 931300 million yuan, and the social contribution was comprehensively improved.
Extended data
96668 customer service center
96668 customer service center adheres to the service concept of "voice conveys the truth and sincerely serves customers", and always puts customer satisfaction first.
After continuous construction and development, it has become a multi-channel, all-weather 7 * 24-hour, one-stop comprehensive service platform integrating self-service voice and manual service;
Provide customers with more than 50 services such as inquiry, payment and transfer, covering personal business, corporate business, business card business and loan application.
Shandong province rural credit cooperative union official website -96668 customer service center