Under normal circumstances, the nucleic acid report from sampling to issuing does not exceed 24 hours. If the nucleic acid test report is not found after more than 24 hours, the following conditions may exist:
1. Name and ID number entered incorrectly during nucleic acid sampling registration: Please check the screenshot of the pre-registered QR code to check whether the name and ID number are entered correctly.
2. There is a lag in the data synchronization between the provincial nucleic acid detection platform and the the State Council client: after a period of time, I tried to query the nucleic acid detection report.
3. The report can't be released on time due to abnormal specimen conditions: if the barcode of the specimen is unclear and the system registration information is abnormal, the sampling unit will inform the sampled personnel in time and re-sample.
4. If the result of nucleic acid detection is not obtained, there may be an error in the program. At this time, you can contact the customer service hotline of relevant testing institutions to inquire about the results.
5. Some nucleic acid detection points will take mixed sampling. If the mixed test results are negative, the results may not be found, and only if the results are abnormal will the recheck be notified.
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What if the nucleic acid test results don't come out?
1.24 hours later, the nucleic acid test results did not come out. You can first confirm whether your information is correct.
2. If you don't call the nucleic acid testing institution or hospital for consultation in time.
3. Ask the specific reasons why the nucleic acid test results didn't come out, and then take corresponding measures according to the specific reasons.
4. If re-inspection sampling is required, sampling shall be conducted at the nearest nucleic acid sampling point.
5. If the detection time is prolonged due to unsuccessful sample extraction, it needs to be re-extracted, or the detection process is restarted due to temporary power failure or equipment failure, and the detection time is prolonged, just continue to wait patiently.
6. If there is an urgent need for nucleic acid testing, you can also go to the hospital to explain the reasons and do emergency nucleic acid testing. This emergency nucleic acid result can produce nucleic acid results within 6 hours.
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Can I take the high-speed train if the nucleic acid test results don't come out?
According to the local epidemic situation.
1. At present, during the epidemic period, some places need to have the results within the negative validity period of nucleic acid testing. In this case, it is necessary to take the high-speed rail after the nucleic acid test results come out and the time is within the validity period.
2. But in some places, the epidemic risk is low. For those who take the high-speed rail in the same low-risk area, they only need to hold the green code of health code, have normal body temperature and have the green code to take the high-speed rail, and do not need to issue a negative result of nucleic acid test.
Therefore, the specific situation needs to be seen according to the local epidemic prevention notice. It is recommended to consult the epidemic prevention regulations of the departure place and destination before traveling, and prepare relevant documents in advance.
If there is no nucleic acid test report on the subway, passengers are generally required to do nucleic acid test as soon as possible. At present, many stations have nucleic acid detection service points, and epidemic prevention personnel will ask passengers to finish nucleic acid there before leaving.
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Is it allowed to do nucleic acid twice every 24 hours?
If necessary, you can do nucleic acid twice within 24 hours.
Nucleic acid detection is the standard for diagnosing COVID-19. Generally speaking, when screening nucleic acids, the time interval between two times should not be too close, because virus replication takes some time. Premature nucleic acid detection may not detect enough viruses, resulting in inaccurate results.
However, if you need to do nucleic acid testing because of personal travel or work, or if hospitals and epidemic prevention departments require nucleic acid testing within 24 hours, you can also do nucleic acid testing without affecting your health.