How did Taobao not receive the seller's reply?

First: After downloading Niu Qian and logging in, right-click to find the Niu Qian icon, right-click to display the system settings, then click Enter, find the receiving settings button, and click Enter. To prevent harassment, the first rule: don't receive text messages from unfamiliar electronic customer service sub-accounts, just don't check them. The steps are Niu Qian-system setting-receiving setting-anti-harassment-setting not to receive strange electronic customer service sub-account messages.

Second: Niu Qian login-sub-account management-customer diversion-settings-store service assistant-just turn off the service assistant.