12355 Youth Service Desk is a working platform for the Communist Youth League to serve the growth and development needs of young people. Relying on 12355 youth service hotline, email and other information services, it provides consulting services and practical help for young people in key areas of youth rights and interests, such as study and employment, love and marriage, physical and mental health, difficult assistance and legal aid.
Effectively safeguard the legitimate rights and interests of young people and effectively solve the problems encountered in the growth process of young people. As a bridge and link between the Communist Youth League and the youth, 12355 Youth Service Desk integrates resources, and provides public welfare services such as consultation, legal aid, psychological consultation and psychological assistance for the youth with the concept of "listening to the voices of the youth, answering their puzzles, safeguarding their rights and interests, and accompanying them to grow up" to realize their needs and social services.
Objective: To track the growth process of teenagers, provide them with public consultation services, help them form healthy personality and promote their healthy growth.
Service tenet: to provide the most professional and sincere psychological service and humanistic care for the majority of teenagers, pay attention to practical results, persevere and systematically advance, and promote their psychological state and social adaptability to a great extent.
Service concept: people-oriented, helping others to help themselves.
Service slogan: Let the mood take a vacation and give the soul a home.