At present, there are seven mainstream enterprise management softwares: CRM (Customer Relationship Management), HR (Human Resource Management), MRP (Production Management), SCM (supply chain planning), OA (Collaborative Office), ERP (Enterprise Resource Planning) and eam (Enterprise Asset Management).
1, CRM customer relationship management software
Customer Relationship Management (CRM) is a kind of management software that uses information science and technology to realize the automation of marketing, sales and service, which enables enterprises to provide satisfactory and thoughtful services to customers more efficiently and improve customer satisfaction and loyalty.
2.HR human resource management software
HR human resource management software is a management software that analyzes, plans, implements and adjusts all aspects of human resource management to improve the level of human resource management in enterprises.
3.EAM enterprise asset management software
EAM system, that is, enterprise asset management system, refers to a set of enterprise resource planning system for enterprises with a large proportion of assets to reduce maintenance costs, improve asset operation efficiency, reduce downtime and increase output through modern information technology.
4.SCM supply chain management software
Supply chain management refers to the connection and optimization of suppliers, manufacturers, distributors, retailers, customers and other nodes in the supply chain, so that the means of production can be processed and circulated quickly and efficiently into value-added goods, and finally reach customers.
5, OA collaborative office software
Office Automation (OA for short) is a new office mode that combines the functions of modern office and computer network.
6.ERP enterprise resource planning software
ERP system is the abbreviation of Enterprise Resource Planning, which refers to a management platform based on information technology and providing decision-making operation means for enterprise decision makers and employees with systematic management ideas.