Service-oriented enterprises refer to enterprises engaged in business activities stipulated in the current business tax "service industry". Compared with manufacturing enterprises, one of the biggest characteristics of service-oriented enterprises is that human capital accounts for a high proportion of enterprise capital, and human capital has become the "first resource" of service-oriented enterprises.
The development of human resources includes the following four aspects:
The object of development is human intelligence and talent, that is, human intelligence.
The development of human resources should be carried out by means of education and training, encouragement and scientific management.
Human resources development activities are endless.
Human resource development is a complex system engineering. Man is both the subject and the object of development. At the same time, the development process is influenced by both subjective and objective factors.
The business philosophy of service-oriented enterprises is that everything is centered on customer needs; Its focus is to provide customers with complete services with products as the carrier; In its total profits, the profits created by providing services account for an important proportion. Compared with traditional product-oriented enterprises, service-oriented enterprises can better meet customers' requirements, improve customers' satisfaction and loyalty, increase their profits and enhance their market competitiveness.
References:
Baidu encyclopedia-Baidu human resources development encyclopedia-service enterprise