First, do a good job in mass work at 7 o'clock:
1, focusing on group dispute mediation:
Diversification of interests will inevitably lead to an increase in contradictions and disputes among the masses. If a large number of disputes are not resolved in time, it will increase unstable factors and may intensify into vicious cases. Therefore, if there is a dispute among the masses, they should be present as soon as possible and be good at mediation after they arrive. The more people mediate contradictions and disputes, the more people trust them.
2. Pay attention to the warmth and coldness of the masses:
When interacting with the masses, we should pay more attention to using civilized language, asking more questions and caring more about the masses, which is not only a good platform for comprehensively promoting and shaping the image of cadres.
3, pay attention to the use of popular language:
Practice has proved that it is more and more difficult to communicate with the masses without using their language, and the distance between them will only get farther and farther, and mass work will definitely never be done well. The key to doing mass work well in the new period is to be familiar with and use mass language, so as to be eloquent and close to the masses.
4, pay attention to grasp the public psychology:
Grassroots cadres have the most contact with the masses, and everyone's psychology is different. They need to study hard, sum up hard, communicate hard and narrow the distance hard. To master the psychology of the masses, we must first be familiar with the masses, the humanistic and geographical environment of the jurisdiction, and the preferences and needs of the masses. Only by being more familiar with the masses can we master their psychology and do a good job in mass work just around the corner.
5, pay attention to meet the needs of the masses:
To improve the working ability of the masses, we must persist in starting from the small things that the masses care about and the things around us, do everything possible to do practical things for the masses, do what is most needed, and truly do the small things that have a bearing on the vital interests of the masses in detail, in a down-to-earth manner, and show their love for the people bit by bit. Through the handling of trivial matters, the implementation of practical matters and the solution of difficult problems, we can accumulate people's trust in us.
6, pay attention to less interference with people's lives:
In reality, many cadres are eager to pursue the effect of their work in order to complete their tasks, regardless of the real feelings of the masses, putting themselves in the shoes of the masses, blindly emphasizing the practicality of their work, ignoring the living habits of the masses and affecting the relationship between cadres and the masses. Only by strengthening the concept of the masses, keeping the masses in mind, thinking and doing things from the standpoint of the masses, and disturbing the masses as little as possible and their normal lives, will the distance between the masses and us be narrowed.
7, be careful not to hurt the feelings of the masses:
The feelings of the masses are fragile, and once they are hurt, it is difficult to repair them. Hurting the feelings of the masses is a high-voltage line that every cadre can't touch. We should clearly realize that education management is the key, we should vigorously get rid of the privileged thoughts among cadres from the source, from the system and from the supervision, we should always persistently nip all kinds of signs that may affect the feelings of the masses in the bud, solve the problems at the initial stage, and ensure the absolute loyalty and reliability of the team.
Second, eight methods:
1, learning lifting method:
Whether a leader is bookish or not can be seen from the way he treats people, his words and deeds. A bookish leader always gives people a feeling of being polite, calm, open-minded and knowledgeable. Sages are learned, and morality is learned, so that they can be learned. You know, a leader who only has feelings and enthusiasm, is not good at learning but has no talent can't serve the people well. The nourishment of leaders' bookishness is based on the accumulation of reading. If you read more books, leaders will naturally become less tacky, more incorruptible, less flattering, more backbone, less domineering and more amiable, so as to blend in with the masses.
We should learn from the masses. The people have accumulated rich experience, knowledge and talents in social practice, which is the source of learning knowledge and increasing talents. Only by learning from the masses with an open mind, using the methods of the masses to gather their opinions and demands, and then persisting, can the wishes of the masses be reflected, accepted by the masses, and finally benefit the masses.
2, seeking truth from facts:
Academic issues should be debated, and thinking methods should be debated, without books and facts. Strictly speaking, whether to argue or not is not a problem that can be solved within the scope of subjective thinking, but to "speak with facts." When dealing with public security disputes, the police can debate the handling methods and opinions, not the facts that have been ascertained. This can not only deal with problems in time, but also help resolve contradictions, establish legal authority and avoid conflicts with the masses.
3, the true appeal method:
Party committees, governments and leading cadres at all levels must adhere to the party's mass line, do mass work with deep feelings, and do everything possible to make mass work deeper, more detailed and more practical. The principle of "respect and reciprocity" in educational psychology does not respect the listener, so it is difficult to get the respect and recognition of the listener. If, when doing mass work, as soon as you open your mouth, you put on a condescending posture of "I tell you to listen and I tell you to understand", it will be impossible to mobilize the emotions of the masses, get through their thoughts and gain their approval. Therefore, we should use sincere feelings, equal mentality and harmonious atmosphere to enhance the effectiveness of persuasion and strengthen the educational effect. Is to work hard on the "four wants and four taboos":
Get close to the people and avoid insulting them. We should sincerely solve problems and do practical things for the people, resolutely oppose the wrong practices of fooling the masses, insulting them, attacking them, treating them as "unruly people" and "grass people", which hurt their feelings, dampen their enthusiasm and affect their entrepreneurial passion, and be enthusiastic people of the masses.
(2) Be close to the people and avoid alienating them. Grass-roots police should go deep into the masses, go to the most difficult places, chat with the masses, solicit opinions sincerely, accept opinions with an open mind, listen to opinions patiently, exchange "sincerity" for the "sincerity" of the masses, shorten the emotional distance with the masses, and be intimate friends of the masses.
(3) Cherish people and avoid disturbing them. "If you live in a temple, you will worry about its people.". People are bigger than the sky and deeper than the ground. You should always pretend to be the people in your heart, always put people's interests first, win people's hearts in the people's "most hope", see the true feelings in the people's "most urgency", change your style in the people's "most resentment", cherish the people's strength, care about people's livelihood, support the people, be courageous for the people and work with them.
(4) Help the people and avoid oppression. In order to help the people, we must be serious, and seriousness must be manifested in implementation. Keep your word, keep your word, do one thing and implement one thing. Really put people first, respect the democratic rights of the masses, concentrate their wisdom, do good deeds and practical things for the masses in a down-to-earth manner, benefit them for a long time, and be doers of the masses.
4. Listen to opinions:
In many civil disputes, especially family disputes, in many cases, disputes will only occur if both parties insist on their own opinions and refuse to give in. When dealing with such problems, the police should be good at "listening" and "observing", analyze right and wrong, and find out the focus of disputes between the two sides and the faults, shortcomings and deficiencies of the parties. Qi Jiguang, a general of the Ming Dynasty, said, "It is not difficult to be an official, but it is difficult to listen; It is not difficult to listen, but it is difficult to see clearly. " People can't be omniscient. People's thinking is different from others, and the way of thinking is certainly different. Therefore, when the parties put forward their own different opinions or rebuttals, the police should not be condescending. They might as well listen to the opinions and suggestions of the masses and explain them with reasonable opinions. Disputes can naturally be solved by listening.
5, art infection method:
Persuasion education is also an art of mass work. Master the art of persuasion education, improve the inspiring critical thinking ability, cultivate the ability of pleasure and humor, stress lively expression skills and seize the right time. Combine philosophical interest, interest and rational interest, and infect the masses with the power of art, and persuasion education will be lively and the masses will be willing to accept it.
6, combining rigidity with softness:
Is to insist on combining education with punishment. The so-called softness means persuading and educating the masses and doing ideological and political work patiently and meticulously. The so-called rigidity means taking corresponding tough measures against some unreasonable and backward people who violate the law and discipline. It should be affirmed that the vast majority of the people are good and relatively good, but there are also very few people who don't understand policies and laws, but know but don't do it. Instead of consciously fulfilling their due obligations, they tried to resist and make things difficult for them. For such people and things, we should first do a good job in ideological work, try our best to solve problems by persuasion and education, and achieve the goal of "combining rigidity with softness". However, we cannot rely entirely on persuasion and education. Persuasion education is not everything. We should dare to confront the minority who refuse to change their education and fulfill their due obligations, or even endanger the interests of the country and the people, take necessary measures and give them due punishment.
7, circuitous tactics:
Some difficult problems in mass work, especially those who have a bad temper, cannot be really explained. First, we should avoid the focus of contradictions. You can talk about family affairs first, or say a few polite words to distract your attention, then talk about minor aspects first, and then slowly cut to the chase and tell the masses that it is not the leading cadres who do not do this for the masses, but the restrictions of policies or laws and regulations, so as to avoid conflicts and achieve the best results.
8. How to use the piano:
It plays an important role in almost all forms of music, such as pop music, rock music, jazz music and classical music. The piano, known as the "king of musical instruments", is no stranger to anyone. This keyboard instrument was adapted by Italian Christopher with an ancient piano, which is why the melody is so beautiful and the rhythm is so light and comfortable. What is important is that the piano player can flexibly and organically use ten fingers to express all kinds of musical emotions, whether rigid or soft, urgent or slow. The treble is crisp, the midrange is full and the bass is strong. When doing mass work, cadres should also play the piano with their fingers and resolve all kinds of contradictions and disputes, so as to play a harmonious tune, generate a * * * sound among the masses and build a harmonious relationship between cadres and the masses.