1. Receive customers' consultation, tracking and complaint handling on logistics goods through the hotline.
2, timely handling of key or unexpected problems in the work.
3. Update the cargo transshipment information in time.
4, constantly find problems, summarize the problems, every customer knows the delivery.
5, patiently answer the guest's consultation, get the satisfaction of the guests.
6. Accept the customer's order and convey the corresponding delivery information to the operation department.