Tmall elf Mimi video can't watch TV

You can try to restart the TV (confirm whether the computer supports Internet TV) or restart the box and connect a network cable to see if there is anything wrong with the box. If the network cable is still not connected, it means that there is something wrong with the box to a great extent. Contact customer service for consultation.

1 Connect the Tmall Elf Box with HDMI cable for the boot distribution network. A) The Tmall Elf Box is powered on, the indicator light is on, and the box is automatically turned on. B) Turn on the TV, and the TV will automatically switch the signal source. If not, press the "Source/Program Source" button of the TV remote control to manually switch to HDMI input. C) Please select the wireless network connection according to the boot wizard or through "Home Interface (My)-System Settings-Network Settings" (wired connection can also be used, if wired network is used, please plug the network cable into the network cable interface at the back).

2. Bind the Tmall Elf APP, open my-System Settings-Tmall Elf on TV, and bind it after scanning the code with the Tmall Elf APP. 3.\x09 System version upgrade 3) Upgrade mode: enter My-System Settings-System Upgrade.

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TmallGenie is an AI intelligent terminal brand released by Alibaba Cloud Intelligent Business Group of Alibaba Group on July 5, 20 17. Let users realize audio-visual entertainment, shopping, information inquiry, life service and other functional operations in the interactive way of natural language dialogue, and become consumers' family assistants.

In May, 20 18, Tmall Elf Sugar was listed. With its unique front sound design and highly recognizable square appearance, it has quickly gained recognition from consumers. As soon as it went on the market, it became the core best-selling product in the smart speaker market.

Tmall Elf Sugar Cube supports intelligent services such as voice wake-up service, genuine music library, Internet of Things smart home appliance control, voice shopping, etc.