1, publicize the principles and policies of the party and the government, reflect social conditions and public opinion, and assist leaders in dealing with social hot and difficult issues.
2, responsible for accepting the masses' criticisms, opinions, suggestions and demands on government work, reflecting important social problems and major emergencies.
3, responsible for accepting, coordinating and solving the difficulties and problems encountered by the masses in daily life.
4, the city's counties (autonomous counties, cities) people's government, municipal government departments and public service units and other public telephone work inspection, supervision and guidance.
5, responsible for the construction and development of the mayor's public telephone network.
6, responsible for the mayor's mailbox work and letters from the masses.
Ii. 12345
It is "the same platform, distributed processing; "Unified coordination and classified treatment" is a new management mode of "non-emergency rescue service system". The establishment of the system will solve the problems of various types and overlapping functions of the convenience hotline at present, and provide more convenient and efficient services for the citizens.
At present, various government departments and all walks of life in the city have successively opened convenient telephone services, which not only solved the practical problems of people's "difficulty in making calls" and "difficulty in doing things", but also made the government and all walks of life hear the voices of the people and provided them with the basis for scientific decision-making. However, there are also "inconvenient" places in the convenience hotline. For example, there are many types of hotlines that the masses can't remember; Various hotline functions overlap, affecting work efficiency. Therefore, the convenient telephone resources are integrated and this more convenient convenient service platform is established. "Non-emergency rescue service system" is a non-emergency rescue service center which integrates consultation, service, rescue, information collection, analysis, coordination and supervision on the basis of the municipal government 12345 convenience telephone. At the same time, establish non-emergency rescue service sub-centers in all districts and counties, functional departments and public service departments.
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