The Company Concept of Guangzhou Kepler Enterprise Management Consulting Co., Ltd.

Judging from the development of management consulting service industry in recent years, the competitiveness of many consulting companies still depends on the competitiveness of 4P (products, prices, channels and distribution). Some management consulting enterprises often gain competitive advantage and attract customers' attention by strengthening one or more of them, but in the design of the final solution, they often make slight modifications to the fixed template customers, which is called "personalized service". There are always some defects in the design scheme formed under this mode, and the strategies adopted may not meet the actual needs of customers, or there are problems in implementation and management. However, beyond these reasons, there may be deeper problems, and even some customers describe the management consulting solution in this mode as "destructive". The reason is the lack of "customer customization" under effective interaction and communication. Customers are only bystanders in the process of making plans, and naturally they cannot become real "personalized services".

Kepler believes in the values of "interaction and cooperation". This spirit is to abandon the management consulting mode with template as the core and guide customers to participate in the whole cycle of solution from design, implementation to application. In this process, guide customers to understand the details, functions and application skills of the scheme, as well as possible problems and solutions. All these will make the implementation of the solution more smooth.

The spirit of "interaction and cooperation" that Kepler believes in is no longer simply from the perspective of management mode, but from the perspective of integrating the resources actually owned by customers. Therefore, the evaluation process is also a process of guiding customers to use the scheme to integrate and exert various resource conditions to achieve success. On the one hand, the participation of customers is conducive to the effective application of solutions; On the other hand, it is also beneficial for Kepler to understand and obtain more information and actual needs of customers.

Kepler allows customers to fully participate in the whole process of consultation and scheme formulation, which requires us not only to know the whole picture of customers, but also to have a deep understanding of customers. This understanding depends on two-way communication, mutual recognition and mutual trust.