If it is guaranteed or prepaid, it should be determined according to the guaranteed regulations informed by the booking clerk at the time of booking. If the latest change time has passed, it will be deducted according to the terms, which may be the first day's room rate or the full room rate.
If your order is guaranteed or prepaid, you are advised to call the customer service hotline 10 106666 for specific consultation.
Hello! Thank you for your interest in Ctrip!
Details about the hotel order status are as follows:
1, Not Submitted: The order has not been submitted to take effect. If the order does not change within 24 hours, you can continue to book. If it exceeds 24 hours, the order will be automatically deleted from the list.
2. Being confirmed: the order has been submitted and your order is being processed by the system or the reservation staff;
3. Confirmed: Your hotel reservation information has been confirmed;
4. Paid: Ctrip has received your payment;
5.Done: the order has been paid twice, and the booking process is over;
6. Cancellation: For various reasons, your reservation has been cancelled. If you have not received the notification, please check your registration email.
For your question, I suggest you log on to Ctrip's website:: Ctrip. /#c=baiduzd help center for inquiry, or call our customer service, and someone will serve you.
I hope my reply is helpful to you. Thank you for your question! I wish you a happy life.
Can Ctrip get a refund if it has booked an irrevocable room order? Generally speaking, no, but you can try to call the customer. Sometimes special circumstances can be explained and it is possible to return the goods.
How to refund cash when booking a room in Ctrip? Hello, thank you for your attention. You mean the coupon cashback activity. When you book a hotel with cash back sign online, you can choose to use coupons according to the optional quota when placing an order, and make a "hotel review" within 3 months after you check in and make a deal, and count it into the "cash account" of your Ctrip account within 3 days after the review is completed. The returned cash coupons can be exchanged for tourist tickets. If the amount exceeds 50 yuan, you can also recharge or withdraw your mobile phone by operating a debit card ~ Please call 10 10-6666*8 for details ~
How to check the Ctrip reservation record and log in my account, and check it in the personal order.
If you need to inquire more detailed information, you need to contact the public security department for help, but if you are not involved, you will not be provided with records.
Ctrip booked a hotel, but the hotel won't give you a refund. How can you protect your rights? This is the rule of the hotel industry, and you can't return it if you book it. You should have reminded me when you made the reservation.
Hello, I booked a room in Ctrip again, and I have already checked in. How can I get my cash back 100? Hello! Thank you for your interest in Ctrip. If booking through the client, please follow the following tips: 1. Enter the Ctrip client-"My Ctrip" and find a small icon with the words "Apply for cashback now" on the order details page. 2. Click on the icon, press and hold in the WeChat chat input box to paste the verification code. If you make a reservation through the website, please apply for cashback by confirming the email to the mailbox after the trip ~ If you need further consultation, you can also follow Ctrip's micro signal (ICRIP) to find us and get help anytime and anywhere. Ctrip is by your side.
Can I book a room with that Ctrip without an ID card? 1. Without an ID card, I can also provide other valid documents to check in.
2. After the hotel reservation is successful, Ctrip will send a confirmation message to the customer, and then the customer can provide the name and valid certificate of the check-in person at the front desk of the hotel to check in directly.
Users can contact Ctrip in time if they have any questions in the future.
In case of doubt, after paying attention to iCtrip WeChat, the customer can send "KF" between 9: 00- 18: 00 to manually inform the customer of the order number and specific matters, and a special person will check and handle it for the customer.
Generally, Ctrip book a room, choose 3 people to stay, 3 early, including the extra bed fee? No, there is a charge for an extra bed.
I booked a plane ticket through Ctrip. How can I get a ticket when I arrive at the airport? Booking air tickets online, the ticket collection method is as follows:
1. Check in at the airline counter at the airport. Just bring your second-generation ID card or other valid documents. The boarding pass will be printed at the counter and all luggage will be checked.
2. Check-in at the airport self-service check-in equipment, and follow the prompts with the second-generation ID card. It is applicable when there is no baggage to check in, and there is baggage to check in or go to the counter;
3. Conditional airlines can check in online 24 hours before departure, log in to official website and follow the instructions. After successful check-in, they can print the registration certificate at home. They still need to go to the counter if there is luggage to check in.
After getting the boarding pass, pass the security checkpoint with valid ID and boarding pass and wait at the station.