I read an article saying, "If a person is unreliable, just look at these three little things." The article mentioned:
My understanding of reliability is that you don't have to worry about the follow-up after giving it to him, because you know that he will definitely implement it, and even if he doesn't do well, he can give you a feedback in time. This is called reliability.
The article believes that a person is unreliable, in fact, it depends on these three points: "Everything has an explanation, everything has a landing, and everything has an echo."
Closed-loop thinking emphasizes that when someone else initiates something, no matter what you do, you must finally close the loop to the initiator.
Especially in the face of superiors, if the superiors explain something, as subordinates, they should do their best to complete it. Finally, regardless of the quality of the completion, they should give a feedback to the leaders within the agreed time. This is the closed loop.
For example, the superior requires the subordinate to write a training plan within one week. As a subordinate, it may be necessary to communicate the contents and requirements of the plan with the leader to reach an understanding.
In the future, it may be necessary to conduct a lot of research, and then write a plan that meets the requirements of the leaders, and then send it to the leaders through the OA system.
Is this a closed loop?
A few days later, the leader asked his subordinates: Have you written the plan? The subordinate said innocently: Leader, I have already sent it to you.
At this time, as a bystander, we suddenly realized that sending the plan to the leader is not the purpose of this matter, but should inform the leader orally or by phone that the plan has been sent, and then the leader will interpret the plan and consult the leader to modify it when he has time.
In this case, the leader may not be aware of the closed-loop idea, but he must feel that his subordinates seem to be missing something in their work. Even he can't criticize directly, because his subordinates did send him the plan.
However, it is possible that leaders will unconsciously discount the trust and reliability of their subordinates.
Based on this case, if the leader arranges you to send a plan to another leader, what do you need to do after you send it?
Due to the nature of work, it is often necessary to communicate and cooperate with consulting companies.
I am very moved by the communication process of a consultant. Every time he asks me about the progress, he will give me an answer whether the project is closed or not, and even tell me why.
In the process of cooperation, you will inform me of the itinerary, catering, weather and other information in time. I feel that this partner is very reliable. In fact, this is also a closed loop at work.
These two days, a trainer friend sent a message in a circle of friends, which roughly means that the client's course arrangement has been postponed and the organization forgot to inform the trainer of this information. As a teacher, he didn't know the information of rescheduling until the class was about to begin.
Regardless of the losses caused by this incident, the way they handle things alone is enough to make people angry.
When I was in the University of Traditional Chinese Medicine, because of my work arrangement, there were often problems such as rescheduling the project or changing the course time. I emphasized the principle that I should consider the impact of any change on all stakeholders and inform them at the first time.
I have a habit, that is, to promise others is like being in debt, and I always want to do my best to complete it. Sometimes I suddenly remember what I promised others, and I am afraid that I will forget to help others, and I will set a reminder.
Of course, no matter whether it is done or not, someone will give an answer. Of course, this also makes me a little cautious when I promise others things, and I don't promise easily.
Many times, what leaders give or promise to others may be a job that takes a long time to complete. What needs to be done in the middle?
Maybe the leader has forgotten this matter, or is still thinking about it, but he just doesn't know how far you are advancing now. Instead of waiting for the leader to remember to ask about your progress, report to the leader in stages.
Because if the leader asks you, you are passive; And if you report it, you take the initiative. Will leave a good impression of "initiative" in the hearts of leaders.
In essence, closed-loop thinking emphasizes not only responsibility, but also teamwork and interpersonal sensitivity.
It's not just to finish the thing itself, but more importantly, to have people related to it in your heart.
I can gain insight into the degree of concern and related demands of stakeholders at each stage, especially at the end, I can give each other an answer and let them close the loop on this matter.
Having met many smart people, chatting really benefited us a lot. Whether they cooperate with me now or not, some ideas are helpful to us at the beginning. But after cooperation, I found that people who are too smart think that their own interests are greater than everything else. Over time, it is difficult to get twice the result with half the effort.
At least there is a puzzle in my heart, why we give him more than others, but we can't always meet their needs. In retrospect, it is important to have reliable people. No matter what you do with them and what friends you make (including men and women of course), you are honest. One is doing things one by one, and the other is doing things two by two. This result is as important as the task completion 100%. Because, there will be no accidents that will catch you off guard.
Nowadays, the topic that many people talk about most together is that we are "easy to talk". In fact, it took a long time to discover that "chatting" is just a kind of psychological satisfaction, and reliability can give both sides a sense of security. When a reliable person promises you something, he is already sure in his heart. What should he do? However, a colleague, subordinate, friend or client who wants to talk about things, most of his promises to you are to observe your words, find your psychological needs and satisfy you with words. He never thought if he could do it. Because of his cleverness, he always makes you feel that he has done his best. In fact, he never thought about it.
A reliable person will observe each other's difficulties. Then, try to do practical things for you from your own point of view, although there may be limitations, differences of opinion, disagreement for a while, or rejection. But it is efficient, with obvious intentions, and it is the basis of sincerity and trust.
Everyone can have a whim and come up with a skill that is beyond others. Just like IQ level, the gap between people is not big. Even if the individual's IQ is outstanding, if there is a problem with EQ, it will be greatly discounted. Especially in this information-developed era, a large amount of information spreads across regions and groups, which can spread to all corners of the world instantly, making it easier to search for any information you want. Smart people know a lot, but reliable people don't necessarily know less. In this era of knowledge explosion, the speed of information acquisition is faster than before. Over time, many people naturally become smart.
From the whole society, a smart person must have good ability, but not necessarily a reliable person, that is, his character may not be guaranteed. A reliable person is not necessarily a smart person, but he must be a capable person and an honest and trustworthy person within his power.
In real life, it is normal for people to like smart people. People can keep in touch. But they may not be willing to talk to each other, mainly because the variables are too big and they don't know the bottom. And people with good and reliable personality will naturally have reliable people to get along with. That is, loyalty is more important than ability in enterprises.
For example, when some people cooperate with you, their tails are tightly clamped. Once they don't cooperate, any unscrupulous means will be used. Because he is smart, he puts on the coat of "kindness" and "reality", which makes people feel that this person is very real. But it hurts people who are reliable. Most of them are not good at words. They will only get along with others with their heart, and they will suffer. The big deal is to talk to your face. That is, people often say that they are good at "bullying" and "good people". As a result, the grievances were great, and the tears were swallowed into the stomach and dried up. It was still sunny.
In today's society, meeting such a reliable person is a valuable resource. If they can meet lucky things in enterprises in all fields of society, they should certainly cherish them.
What I have learned most in these years is that the friends introduced by a reliable person are all people with good character and reliable work together. And an unreliable person can introduce you to friends or colleagues, but you need to have a vision, otherwise you can only take a chance.
We choose to do things reliably, and we choose an excellent quality. Once you treat things reliably, you may get hurt temporarily. But you can also test your friends or partners, screen out the most unreliable people, and finally gather a group of righteous people around you. This group of meanings can escape from each other and let you walk calmly, without mutual suspicion, only all the wisdom is superimposed together, which must be1+1> The best ending. So stick to it, luck will not be bad!