"12345" mayor's hotline mainly accepts the following matters:
1, opinions, suggestions or requirements on reform and opening up, economic construction, urban management, social undertakings and rural work in our city.
2, in accordance with the statutory duties, should be solved by the city's governments at all levels and their departments, as well as work opinions and suggestions.
3, to provide public services, opinions and suggestions, and other service information consultation for enterprises, institutions and their staff in the city.
4 suggestions, opinions and opinions on the procedures and policies of government departments at all levels in the city, as well as complaints about work efficiency and work style.
5. Hot and difficult issues that directly affect people's daily life, and various kinds of help from citizens.
6. Other problems that need to be solved by the government in social life.
: 12345 Why can't I get in?
I think I can get through. I may be busy sometimes. Please call a few more times and wait patiently.
This is the telephone number of the mayor's hotline. In order to deal with a certain situation or other things, there are many people calling this number, so it is really difficult to dial this number. I have to keep dialing occasionally to get through. I used to call the hotline to respond to the situation, and it would take a few days to get through. This requires patience. Occasionally, I'm sure I can't get through This is also my experience.
The convenience hotline is a public telephone service platform for the municipal government to handle non-emergency affairs within the scope of administrative functions. It is mainly responsible for handling calls such as consultation, reflection, suggestions, help and complaints from citizens within the scope of administrative functions.
Legal basis: According to the second paragraph of Article 3 of the Guiding Opinions of the General Office of the State Council on Further Optimizing the Local Government Service Hotline, it accepts all kinds of non-urgent needs of enterprises and the masses, including consultation, help-seeking, complaints, reports, opinions and suggestions in the fields of economic regulation, market supervision, social management, public services and ecological environmental protection. Do not accept matters that must be solved through litigation, arbitration, discipline inspection and supervision, administrative reconsideration, government information disclosure and other procedures, matters that have entered the petition channel, matters involving state secrets, commercial secrets, personal privacy and violations of social public order and good customs.