1. Generate intelligent input for documents.
The parties only need to log on to the unified user platform of Shenzhen Human Resources and Social Security Bureau and choose electronic arbitration service, and then they can gradually enter basic information such as the parties, arbitration claims and evidence materials according to the platform guidelines. According to the content input by the parties, the platform informs them of the list of materials to be submitted, and can generate format documents such as arbitration application, confirmation of delivery address and list of evidence materials, which solves the problem of repeated consultation and frequent revision by the parties.
2. Scan the code to apply for collective labor disputes
Collective labor disputes are often crowded and complicated, and it is difficult to apply for arbitration. The platform adopts the concept of "building a group", and employees' representatives or agents of collective labor disputes create collective labor dispute cases and input * * * the same information (such as the defendant, * * * the same request and jurisdiction, etc.). ) and generate a QR code, and other employees scan and log in before entering their specific demands and related information. The platform can also automatically generate the detailed list of collective labor disputes and other documents according to the entry of collective labor disputes.
3. Complete the case without leaving home
In recent years, the number of labor dispute cases in Shenzhen has continued to increase, and the filing window is often overcrowded. The average filing time of each case is nearly 1 hour. Now, after the case-filing personnel on the platform pass the preliminary examination, the parties can directly mail the application materials to the arbitration institution, eliminating the pain of waiting in line at the scene. At the same time, the platform also provides an appointment function to facilitate the parties to arrange their own time to apply for arbitration on the spot.
4. Check the progress anytime, anywhere
The platform realizes the docking with Shenzhen labor and personnel dispute arbitration information management system, and the online case handling process of arbitration staff is synchronized to the platform in real time. The parties can know the progress of the case anytime and anywhere through the mobile phone.
5. Tap the phone and deliver it with one click.
If the parties agree to use electronic service, the arbitration institution can serve them with procedural documents such as acceptance notice, notice of proof and notice of court hearing through the platform. After receiving the SMS notification from the arbitration institution, the parties can sign and consult the relevant documents only by logging in to the platform, without going to the site to collect them, which also avoids the problem that the mailing effect is difficult to guarantee due to inaccurate addresses and other reasons.