2. Find the "Customer Service" or "After-sales Service" option on the homepage or the top navigation bar, and click Enter.
3. On the after-sales service page, find "Query after-sales list" or similar options, and click Enter.
4. On the page of inquiring about after-sales orders, select "Inquiring about other people's orders" or similar options.
5. Enter the order number or related information, and click the "Query" button.
6. After-sales order information related to this order will be displayed, and you can view details such as after-sales progress and refund.