1 1 185 postal customer service calls are free of information charges, and telecom operators charge calls according to local telephone standards. "1 1 185" postal customer service telephone is a comprehensive telephone service hotline provided by China Post for social customers. For EMS customers, the "1 185" telephone can provide services such as door-to-door pick-up, business consultation, email inquiry and complaint acceptance.
EMS customers can enjoy timely, convenient and fast EMS service by dialing the local number "1 185" in any city.
Advantages of EMS express delivery
EMS Express has an efficient and developed mail processing center. There are more than 200 processing centers in China, including 30,000 square meters in Beijing, 20,000 square meters in Shanghai and 37,000 square meters in Guangzhou. At the same time, each machining center is equipped with advanced automatic sorting equipment.
China Post's largest air express logistics distribution center in Asia with advanced technology and equipment was also built and put into use in Nanjing in 2008. EMS Express also has leading information processing capabilities.