Similarly, they all write "special report materials" based on "given information", some of which are refreshing and others are boring.
The key to the difference lies in whether the candidates can grasp the clues and ideas of the key information points of the series materials, so that the marking teacher can grasp the outline with his eyes and understand it clearly.
Report materials generally include work progress, work achievements, existing problems, suggestions and countermeasures, but how to lay out the whole material, what to write first and what to write later, should be carefully scrutinized and carefully considered. When arranging the structure level of the report materials, the level must be clear and the structure must be reasonable.
Accurate situation and concise language
Special report materials must truly and objectively reflect the situation of "given information", especially involving figures, proportions, evaluations, etc.
This requires us to seek truth from facts and dialectical thinking in writing.
Seeking truth from facts means telling the truth, telling the truth, one is one, the other is two, and the situation reflected is true rather than false. The phenomena listed are provided by materials, not personal fiction. We should talk about achievements and problems appropriately, and we should not exaggerate and expand achievements at will, avoid and cover up problems deliberately, and ensure that the situation and information are true and reliable.
The narrative language should be concise, avoid verbosity, and use more short sentences, which is convenient for writing and teachers to read papers.
Real exercise
2065438+In the first half of 2008, national institutions took the A-class entrance examination.
/title/
C City Tourism Bureau attaches great importance to the recent increase of tourism complaints in this city, and requires the Municipal Tourism Quality Inspection Institute to make a special report on tourism supervision. Please list the work that the Institute has done and the issues that need to be solved by the Tourism Bureau in coordination with other departments in order to cope with the current difficulties according to Material 3.
Requirements: comprehensive points, clear logic, concise language and item by item. The number of words is less than 400.
/Material 3/
After Ms. Zhu's post continued to ferment, the society paid more attention to the supervision of tourism quality in C city, and tourism complaints increased. ...
Chief, Complaints Handling Section, Tourism Quality Supervision Office: You are quite right. In fact, we have been paying attention to the changes in the handling of tourism complaints, specializing in data analysis, and have been strengthening the construction of tourism dispute mediation and tourism complaint handling system.
First of all, we have implemented the responsibility system of asking questions first. If the first inquirer is required to handle tourists' inquiries and complaints within the scope of his duties, he shall handle them on the spot; If it cannot be handled on the spot, it shall be registered and handed over to relevant personnel for investigation and handling as soon as possible; Complaints that are not within the scope of acceptance should be well explained.
The second is to implement the 24-hour duty system of 1230 1 tourist complaint telephone, guide the scenic spots to formulate emergency work plans, and prevent large-scale group complaints or collective petitions from being caused by untimely handling. In addition, we have set up tourism dispute mediation committees in individual scenic spots to coordinate and solve complaints on the spot.
In the first four months of this year, more than 65,438,000 cases were successfully mediated. Of course, it is not excluded that some people do not operate according to the system in actual work, but this is only an individual phenomenon. In the next step, we will also strengthen personnel training and implement system requirements. However, we are now facing some practical difficulties and some complaints, which need to be coordinated with other departments such as public security, industry and commerce, transportation and price. For example, tourists are cheated in scenic spots, although it happened during the tour, but we don't have enough authority to deal with it.
Chief of Market Supervision Section of C Tourism Supervision Institute: Apart from handling complaints, we have been strengthening supervision to prevent complaints. At present, market supervision mainly focuses on two aspects. One is the level of tourism consumers, including compulsory shopping on the way, substandard catering and accommodation, and the difficulty of free tickets for elderly tourists. The second is the level of tourism enterprises, including travel agencies that operate tourism business without a license or operate beyond the scope, "zero negative tour fee", and the principal-agent problem of tourism industry.