1. Handling ticketing: responsible for selling tickets at the ticket office, checking tickets, handling bad tickets, making up tickets, and handling passenger inquiries.
2. Ticket collection and box exchange: responsible for ticket collection and box exchange for ticket vending machines and ticket collection and box exchange for outbound ticket vending machines.
3. Station service: responsible for the station service of the station hall and platform, and actively provide services for passengers in need.
4. Monitoring: monitoring passenger flow and checking entrances, exits, stations and platforms.
5. Inspection and maintenance: responsible for inspection and maintenance of ticketing equipment and monitoring equipment.