12348 legal service telephone is a form in which the judicial administrative department organizes lawyers, notaries, grassroots legal service personnel and township judicial office staff to provide convenient and efficient legal consultation and legal services for the masses and social organizations by using special telephone lines and telecommunication networks.
If residents wish to seek legal advice, they can do so in the column of "Legal Consultation" in official website. Tel: 12348, 12348 provide three ways of consulting: intelligent legal consultation, message consultation and knowledge question and answer consultation. Residents can also learn legal knowledge and understand frontier policies and regulations on the platform of 12348.
Matters needing attention in calling 12348
1. Please make sure that the phone number you dialed is correct before dialing. If you are not sure, you can go to official website or other official channels of this institution or organization to check and make sure that the number you dialed is correct.
2. If the service you need to consult requires sensitive information such as ID card, please prepare relevant documents in advance for telephone communication.
You'd better prepare your questions before you make a phone call, so as not to waste time by calling repeatedly.
4. If you need to consult the information of a specific department, please know the working hours and contact information of the department first, and then call for consultation to improve the efficiency of telephone consultation.
5. It is suggested that you make a phone call at a time when there are few calls to avoid waiting for manual customer service for a long time.