The answer is yes: take the following measures immediately.
1. Confirm identity: verify whether the other party is really a bank employee. Ask for name, position and contact information, and take the initiative to call the bank to confirm your identity.
2. Don't disclose personal information: Don't provide sensitive information such as personal identity, bank account or password to any strange phone.
3. Investigate the contact bank: verify whether there are overdue loans or arrears, and understand the specific situation. Use your trusted bank contact information (such as the telephone on official website) to communicate with the bank and ask about the loan.
4. Check the credit report: get your own credit report and check whether there are any unknown loan records or abnormal situations. If any abnormality is found, report it to the bank in time.
5. Pay attention to fraud prevention: be careful about phone calls involving money to avoid being cheated. You can consult the bank's anti-fraud advice to understand the common fraud methods.
Extended data:
-Banks usually don't collect or ask for sensitive personal information by telephone, so they need to be vigilant.
-You can report suspected fraudulent phone calls to the local public security organ.
-If loans overdue's problems do exist, negotiate with the bank to make a reasonable repayment plan to avoid possible legal consequences.
Note: the above answers are general suggestions, and the specific handling methods need to be decided according to personal circumstances and relevant laws and regulations in China.