The annual plan of the company is 1 in order to improve the quality of employees and managers, improve the management level of the company and ensure the sustainable development of the company; Effective training is necessary, and the basis of good training is a feasible, complete and feasible training plan. The current 20xx training work plan is as follows:
I. Overall objectives of training
1. Strengthen the training of the company's senior managers, enhance the operators' business philosophy, broaden their thinking, and enhance their decision-making potential, strategic development potential and modern management potential.
2. Strengthen the training of the company's middle managers, improve the comprehensive quality of managers, improve the knowledge structure, and enhance the comprehensive management potential, innovation potential and execution potential.
3. Strengthen the training of the company's professional and technical personnel, improve the level of technical theory and professional skills, and enhance the potential of scientific research and development, technological innovation and technological transformation.
4. Strengthen the training of the company's operators, constantly improve their business level and operational skills, and enhance their potential to strictly perform their duties.
Two. Principles and requirements
1, adhere to the principle of teaching according to needs and stressing practical results. According to the needs of the company's development and the diversified training needs of employees, the training with rich information and flexible forms is carried out at different levels to enhance the pertinence and effectiveness of education and training and ensure the training quality.
2, adhere to the principle of independent training, supplemented by outsourcing training, organize employees to use weekends and holidays to focus on teaching.
3. Adhere to the principles of trainers, training materials and training time. In 20xx years, the accumulated business training time for middle-level cadres and professional and technical personnel shall be no less than 20 days; The cumulative training time of general employees' operation skills is not less than 30 days.
III. Training materials and methods
1. Organize all departments to give lectures and training in a centralized way, and then make an assessment by doing papers or asking questions on the spot according to the actual situation of training. (Attached to the training course schedule)
2. Organize professional and technical personnel to learn from the advanced experience of advanced enterprises in the same industry, broaden their horizons, and strengthen the strict management of overseas trainees. After the training, they should write written materials to the training center and learn and popularize some new knowledge in the company when necessary.
3, new employees into the factory training. In 20xx, we will continue to strengthen the corporate culture training of the company, and train new employees in laws and regulations, labor discipline, safety in production, team spirit and quality awareness. Each training year shall not be less than 8 hours; Through the implementation of mentoring system, new employees are trained in professional skills, and the probation period is combined with performance appraisal. Those who fail the examination shall be dismissed, and those who pass the examination shall be commended and rewarded as necessary.
4. On-the-job staff training. We should continue to train employees in corporate culture, laws and regulations, labor discipline, safety in production, team spirit and company image. , not less than 8 hours at a time. At the same time, with the increase of the company's products, professional technical training should be carried out in time, and the training time should be no less than 10 days.
Four. Measures and requirements
(1) Leaders should attach great importance to it, and all departments should participate together and cooperate with each other attentively, formulate practical and effective training implementation plans, implement the method of combining guidance with teaching, adhere to the long-term and overall concept in developing employees' comprehensive quality, and construct a "big training pattern" with heart, so as to ensure that the starting rate of training plans is over 90% and the training rate of all employees is over 95%.
(2) Principles and forms of training. Organize training according to the principle of "whoever manages the training" and hierarchical management training. All departments should closely cooperate with the training center to do a good job of rotation training for new employees and on-the-job employees. In the form of training, we should combine the actual situation of enterprises, teach students in accordance with their aptitude, combine external training with internal training, combine indoor training with on-site training, choose the best method and form, and organize training.
Today, with the great development of enterprise reform, we are faced with opportunities and challenges given by the new period. Only by continuing the vitality of employee education and training can we create a team of employees with strong potential, sophisticated technology and high quality to adapt to the development of market economy, so that they can better play their talents and make greater contributions to enterprise development and social progress.
Company's annual plan 2 I. Training purpose
1 Enhance employees' sense of belonging and cohesion to the enterprise.
There are generally two kinds of talent team construction in enterprises: one is by introduction, and the other is by self-cultivation. Therefore, enterprises should continuously carry out employee training, instill enterprise values into employees, cultivate good behavior norms, and let employees consciously work according to routine, thus forming a good and harmonious working atmosphere. Through training, employees' sense of identity with the organization can be enhanced, and the cohesion and team spirit between employees and managers can be enhanced. For enterprises, the more adequate and attractive employee training is, the more value-added role of human resources can be brought into play, thus creating more benefits for enterprises. Training not only improves the professional level of employees, but also improves employees' understanding of their own values and better understanding of work objectives.
2. Improve the technical and ability level of employees.
Post personnel also need to make continuous progress and improvement after taking up their posts, and participate in higher-level professional skills upgrading and post promotion training, so that their professional knowledge and technical ability can reach higher standards of post specifications to meet the needs of future posts.
3 help enterprises to establish learning organizations
In order to establish a learning organization as soon as possible, enterprises should not only effectively carry out all kinds of training, but also run through the "people-oriented" training idea, improve the quality of employees and establish a talent training mechanism that can fully stimulate the vitality of employees. Successful enterprises regard employee training as the source of sustainable income.
4 enhance the competitive advantage of enterprises
If an enterprise wants to establish a competitive advantage, it must provide technologies or services with better quality than competitors, innovative technologies or services that competitors cannot provide, or provide the same technologies or services as competitors at a lower cost. Research shows that employee training has a strong direct impact on the establishment of competitive advantage of enterprises.
Two. Principles and requirements
1 Adhere to the principle of teaching according to needs and stressing practical results. According to the needs of the company's development and the diversified training needs of employees, we will carry out training with rich content and flexible forms at different levels to enhance the pertinence and effectiveness of education and training and ensure the training quality.
2 adhere to the principle of independent training, supplemented by outsourcing training. Integrate training resources, do basic training and routine training on the basis of independent training, and do relevant professional training through outsourcing training. 2.3 Adhere to the principles of training personnel, training content and training time.
Three. Training responsibilities
1 The administrative and human resources department is responsible for the company's training work, including the formulation of training system, the establishment of training system, the improvement of training process, the formulation of training plan, the sending of training notice, the organization and implementation of training, the tracking and feedback of training, the evaluation and summary of training effect, etc.
2. The department head is responsible for submitting the annual training plan or temporary training demand of the department and implementing it; Responsible for the implementation of training in this department; Send employees to participate in various training or outsourcing training of the company; Organize and guide the training of employees in this department in various ways;
Employees themselves are obliged to participate in various trainings organized by companies or departments.
Four. Outline of training plan
According to the needs of various departments and the development of the company, the outline of the 20xx training plan is as follows:
1 Strengthen the induction training for new employees. The Administration and Personnel Department is responsible for college-level training, in-depth publicity of the company's development history, organizational structure and corporate culture, understanding of the company's personnel system, improving the ability of organization, communication and teamwork, strengthening organizational discipline, making it adapt to the company's environment as soon as possible, integrating into the corporate culture, and completing the role transformation. All departments/departments should strictly carry out department-level training and post-level training for new employees, so that new employees can adapt to the working environment as soon as possible and improve work efficiency.
2. Enrich the training of front-line sales personnel in product knowledge, consultative selling skills and communication skills, and personal efficiency management (time and target management, etc.). ) solve the shortage of professional skills of sales staff and improve performance.
3. Strengthen the service etiquette training, customer service skills and communication skills training of front-line service personnel to improve customer satisfaction.
Strengthen the professional training of clinical medical technicians. Training the doctors' assistants in case writing standardization, customer service etiquette and communication skills, professional knowledge and skills; Clinicians in all departments should closely combine their own specialties, encourage the growth of new theories, technologies and methods in this specialty through self-study, master the knowledge of interdisciplinary and related disciplines, and master the training of medical emergency response ability; Each medical technology department combines its own positions to cultivate professional technical knowledge and skills; Under the principle of training on demand, medical staff are sent to higher hospitals to learn, absorb advanced technology and improve their technical level when the company's economic and time conditions permit.
5. Improve the management skills of middle and senior managers. Middle and senior managers are the makers, guides and promoters of enterprise strategy, planning and system. The quality and management level of middle and senior managers are directly related to the execution and survival and development of enterprises. Therefore, in 20xx, we will vigorously promote the management skills of middle and senior managers. Mainly around the following training contents: seven habits of high-performance people, non-human resource management (recruitment, performance, employee relations, etc. ), execution, leadership, comprehensive budget management, role identification (for new supervisors) and so on.
6. Strengthen departmental team building. Team members should have a strong sense of belonging to the team, be willing to do their best for the interests and goals of the team, and give full play to the individual advantages of team members, so as to improve the overall efficiency of the team.
7 shaping and publicity of corporate culture. Deepen the implementation of employee welfare system and other corporate culture construction.
8. Strengthen the management of foreign training. External trainers must sign external training agreements and other matters; Look for high-quality external training resources and choose from many aspects.
9 qualification training. Some departments and departments need certified personnel (such as doctors and nurses). ) Participate in training and assessment regularly according to the requirements of superiors, and hold relevant certificates after passing the examination.
10 training time. In 20xx years, the cumulative training time of personnel from all departments shall be no less than 2 hours/month.
Annual Plan of the Company (Part III) I. Basic Objectives of 20x× Year
The sales target of this enterprise in 20x× year is as follows:
1. sales target: the annual sales of the sales department will reach 10000 yuan or more.
2. Profit target: 20x× annual profit reaches 10000 yuan or more.
3. New product sales target: new product sales will reach 1 10,000 yuan or more.
Second, the basic measures to achieve the goal
The marketing department should take measures, such as training and regular experience exchange, so that all personnel can be proficient in business, have a sense of crisis and work effectively.
② Employees need to devote themselves to their work, so that the work will develop in the direction of high efficiency, high income and high distribution, and the company will also strengthen business management. (3) In order to improve operational efficiency, the company will greatly delegate authority and let employees handle various affairs independently.
(4) To achieve the sales target, establish the post responsibility system and implement the policy of clear rewards and punishments.
(1) When a transaction occurs, a contract shall be signed, and all parties shall abide by the contract and perform corresponding obligations to ensure the smooth implementation of the contract.
(2) In order to promote the sales of retail stores, the company has established a sales management system, that is, the original buyer's market has been transformed into a seller's market, so that the company can enjoy the advantage of controlling agency stores and retail stores.
⑦ Focus on retail stores, cultivate and guide their promotion methods, so as to stimulate the growth of demand.
(8) Hold regular friendship meetings to further strengthen ties with retailers.
Pet-name ruby use the management of customer survey card to standardize the management of retail store sales performance and demand forecast.
Indications: In addition to following the sales expansion strategy adopted by previous agencies, we will take the above methods as the strengthening policy and devote ourselves to expanding new sales channels from two aspects.
Check the relationship with agents and establish a consistent accounting system.
III. Work Plan of Marketing Department
The marketing department includes internal and external, and the specific sales work plan and measures are shown in the following table.
Marketing department plan
Fourth, the retailer's promotion plan.
(A) new product sales methods
① Divide 30 influential retail stores in China into regions, and adopt new product sales methods in each divided region, that is, each person is responsible for about 30 stores, and visit them once a week or every other week, taking the visit as an opportunity to supervise and reward sales, and conduct investigation, service, sales guidance and technical guidance.
(2) the inventory of new products should be kept in the retail store for one month and the agent store for two months.
(3) The positions and treatment standards of sales supervisors and sales personnel should be clear.
(two) the establishment and work of new product cooperation institutions
(1) In order to make the sales mode and promotion activities of new products go smoothly, it is necessary to set up new product cooperation sub-institutions by region with major retail stores in China as the center.
② The work of the new product cooperation organization includes: distributing and sending relevant magazines; Give samples of our products; Install signs of cooperative stores in various areas; Issue trademarks to cooperative shops in the city; Distribute advertising leaflets; Actively support dealers; Holding workshops and seminars; Add a counter for young people; Introduce new products.
(3) Enhance the sense of responsibility and willingness to sell of employees in retail stores. The specific implementation points are as follows.
1。 Gold incentive method
Retail store employees are required to issue sales cards every time we sell our products. When the sales cards reach 15, they will be given bonuses to improve their sales enthusiasm.
2。 Counseling work for powerful personnel
(1) The sales supervisor can use the interview for education and guidance, improve the sales skills of the retail clerk and strengthen the understanding of the products.
(2) The sales supervisor can personally receive customers and demonstrate the sales behavior, so that the employees of retailers can get direct guidance. (3) Invite employees of cooperative organizations to participate in seminars for retail store employees to improve their sales skills and product awareness.
(4) Employees attending the seminar impart sales technology, product knowledge and technology to other shop assistants, so as to improve everyone's sales enthusiasm.
Verb (abbreviation for verb) plan to expand consumer demand
(A) the implementation of advertising
(1) Before the establishment of the new product sales system, people's visits are the main activities for the time being, and advertising activities are regarded as future planning activities.
(2) Study the advertising media to achieve the maximum effect at the lowest cost and complete the advertising plan.
(3) In order to achieve the above two goals, fully study the advertising and publicity technology.
(b) Purchase and investigate the use of the card
① Check the recovery and investigation methods of purchasing survey cards, and truly grasp the real purchase motives of customers.
② Use the survey statistics of purchasing survey cards, new product sales model system and customer survey card management system to forecast the demand.
Business management control of intransitive verbs
(A) business performance statistics
Make use of the customer survey cards fed back by the shop assistants to count the sales performance, or manage the new product sales model system according to the customer survey cards.
(1) Statistics store sales by business hall and region.
(2) Statistics of out-of-store sales according to each business hall.
(3) Other sales statistics required by each business office.
According to the above statistics, observe and master the sales performance of each store and the activity performance of each person in charge, as well as the sales performance of each commodity type.
(B) establish and control the operating budget
(1) Establish operating budget and budget, which should be adjusted up and down with operating performance.
(2) The benchmarks and essentials of the budget need to be improved and become a model, and departments and various institutions should exchange contracts.
③ Make statistics, comparison and analysis of the budget and actual amount of each institution.
(4) The business department manager shall formulate the business policies and plans of the department on a yearly, quarterly and monthly basis, and submit them to the department for revision and finalization.
The company's annual plan. The staff training of the company should closely focus on the strategic objectives of enterprise management and production development, and take the concept of big talents and big training pattern as the guiding ideology; Adhere to the service construction, production and operation as the center, with the aim of comprehensively improving the quality of employees; In order to continuously improve the core competitiveness of enterprises, ensure the sustainable development of enterprise operation and production, broaden training channels, and start training programs in an all-round way. In line with the establishment of a high-quality, high-skilled workforce, do a good job in annual employee training.
First, key work
(a) the implementation of management leadership positions rotation. Through the rotation training of management leaders, one is to improve their political and professional ethics, as well as the cultivation of leadership and decision-making power; The second is to master and use modern management knowledge and means to enhance the organization, cohesion and execution of enterprise management; The third is to understand and master the operation and implementation of modern enterprise system and corporate governance structure.
(2) Continue to strengthen the training of project managers (builders). Xx Company will make great efforts to organize rotation training for on-the-job and backup project managers this year, and strive to reach more than 50% of the training volume, focusing on improving their political literacy, management potential, interpersonal communication potential and business potential. At the same time, all units of xx Company are required to select employees who meet the requirements of construction engineers and have potential for professional development, organize intensive training, take part in the social construction engineer examination, and strive to achieve a net increase of more than xxx people every year.
(3) Focus on the pre-job training of construction technology and management operation skills of passenger dedicated lines. The construction of passenger dedicated line is a new technology for us and an important material for the continuing education of employees of xx Company this year. All units should focus on the construction technology and management of passenger dedicated railway, send excellent professional and technical and management talents to study and train outside, and learn and master the technical standards and techniques of passenger dedicated railway construction to become the backbone of construction technology and management and the promotion of teachers. Led by the Human Resources Department of xx Company, together with the project management center and member units, organize the internal popularization and training of all kinds of management, technology and operators required for the construction of passenger dedicated lines; Ensure that the number and potential of employees required for construction meet the requirements.
(4) Accelerate the training of highly skilled personnel and the pace of vocational skills. Xx company will select some main positions for rotation training this year, and timely organize employees in Lanzhou Technical School who meet the requirements of technicians and senior technicians to conduct centralized training and assessment, and strive to add more than xxx technicians and senior technicians. Make its structure and total amount tend to be reasonable and gradually meet the requirements of enterprise development. Vocational skills should enable skilled workers under the age of 35 to complete preliminary identification and evidence collection on the basis of vocational skills training.
(5) Do a good job in pre-job training for new employees. The newly accepted retired soldiers will receive a one-year training in Lanzhou Technical School before they can take up their posts. After passing the training and examination, you can obtain the Vocational Qualification Certificate of the corresponding type of work. Newly recruited college graduates are trained by all units, focusing on professional ethics and basic skills, enterprise profile, culture, business philosophy, safety and accident prevention, employee norms and codes of conduct. At the same time, we should pay attention to the guidance of personal value orientation and realize the unity of personal value and enterprise value. The training rate reached 100%.
(6) Strengthen the training of compound and high-level talents. All units should create conditions attentively, encourage employees to study by themselves and participate in various training organizations, and realize the unity of personal development and enterprise training needs. So that the professional potential of managers can be expanded and promoted in different management occupations; The professional potential of professional and technical personnel is expanded and improved to related majors and management fields; So that construction workers can master more than two kinds of skills and become a high-level talent with many talents.
(seven) continue to publicize and train the "trinity" standard. The projects under construction of xx Company and its subsidiaries should take advantage of various opportunities and adopt different forms to carry out publicity and popularization training on quality, environment and occupational health and safety standards for employees, and make training records according to the requirements of implementing standards.
(eight) pay special attention to the training of construction personnel in the project under construction.
1, do a good job in the training of safety technology evidence collection and replacement of special operations personnel, and strictly implement the regulations on holding certificates.
2. The project management department of the project under construction shall, in accordance with the requirements of the "trinity" management system standard, do a solid and effective job in training the operators of key working procedures and special processes in construction production, as well as the drill training of the emergency plan for construction environmental protection and occupational health and safety, so as to ensure that human resources can meet the requirements of construction production.
3. The training and supervision of outsourcing team members should be brought into the management field of vision, and guidance and effective intervention should be implemented to eliminate hidden dangers and effectively safeguard the corporate reputation.
(nine) to carry out vocational skills competitions to promote the growth of young talents. Xx company will choose 3-5 major occupations for skills competition this year, and at the same time choose appropriate occupations for skills competition with brother units, and select and train outstanding young high-skilled talents through professional competitions.
Second, the measures and requirements
(1) The leaders of all units should attach great importance to it, and all business departments should participate and cooperate with each other, formulate practical and effective training implementation plans, implement the method of combining guidance with teaching, adhere to the long-term and overall concept, develop the overall quality of employees, and construct a "big training pattern" with heart, so as to ensure that the starting rate of training plans is over 90% and the training rate of all employees is over 25%.
(2) Principles and forms of training. Organize training according to the principle of "whoever manages the training" and hierarchical management training. Xx Company focuses on training management leaders, project managers, chief engineers, high-skilled personnel and "four new" promotion; All units should focus on the rotation training of new employees and on-the-job employees and the cultivation of compound talents. In the form of training, we should combine the actual situation of enterprises, teach students according to local conditions and aptitude, combine external training with internal training, combine base training with on-site training, and adopt flexible and diverse forms such as skill drills, technical competitions and appraisal examinations; In terms of training methods, we should combine teaching, role-playing, cases, seminars and on-site observation. Choose the best method and form and organize training. This article was written by.
(3) Strengthen the construction and development of training infrastructure. First, give full play to the training resources and professional expertise of staff and workers' universities and technical campuses, integrate them with heart and develop them reasonably, so that they can play a key role in the human resources training and development of xx Company; Second, each unit should give full play to its training base and vocational school functions according to its own professional expertise. Choose a major or topic, and organize the compilation of training materials or handouts suitable for the characteristics of enterprises; Third, it is necessary to strengthen the construction of full-time and part-time trainers in enterprises and implement paid services for resources.
(four) to ensure the implementation of training funds. All units should fully withdraw the vocational education funds according to the current national regulations, that is, 0.5% of the total salary of 65,438+,which will be mastered and used by the competent training department and supervised by the financial department, of which 0.5% will be turned over to xx Company for unified and overall use, and it is strictly forbidden to use the training funds for other purposes.
(5) Ensure that the training effect is true and effective. First, strengthen inspection and guidance and improve the system. Xx company will conduct irregular inspection and guidance on the training of staff and workers' universities, technical campuses, units and projects under construction; The second is to establish a commendation and notification system. Commend and reward the units and training institutions that have made remarkable achievements in training, and give necessary support and inclination in training funds; Informed criticism will be given to the units that fail to implement the training plan and lag in employee training; The third is to establish a practical employee training feedback system, and insist on linking the assessment status and results of the training process with the training funds, wages and bonuses during my training. Realize the promotion of employees' self-training awareness. This article was written by.
(six) to strengthen the service consciousness of grassroots on-site training, give full play to the subjective initiative of the competent business departments, take the initiative to solve practical problems in the training, and put the annual training plan in place in a down-to-earth manner.
(VII) The class training and employee sending training of xx Co., Ltd. shall be organized and implemented in strict accordance with the procedures and requirements of the Measures for the Administration of Employee Training of xxxx Co., Ltd., and the sponsoring departments (units) shall make plans and teaching designs well before the class starts, and all units shall do a good job in sending students to ensure the effectiveness of training quality.