1. Principles of respect and confidentiality:
Respect: In the process of psychological counseling, the counselor should respect the personality, opinions and emotions of the visitors. Establishing a relationship of equality and respect is the premise of effective consultation.
Confidentiality: the consultant has the responsibility to protect the privacy of the client and ensure that the consultation content will not be leaked. Customers should feel that personal information can be safely shared in the consultation space.
2. The principle of objectivity and non-judgment:
Objectivity: Consultants should try to maintain an objective and neutral attitude without personal feelings. Avoid overestimating the views and values of customers.
Don't judge: don't judge the value of the morality or behavior of the parties, but help the parties understand the problem and find a solution through listening and understanding.
3. The principle of truthfulness and transparency:
Truth: Consultants should truly express their views and feelings, do not conceal information, and establish an honest and true consulting relationship.
Transparency: Consultants need to explain the consultation process and methods transparently to ensure that customers know the purpose and methods of consultation.
4. Professional boundaries and self-protection principles:
Professional boundaries: Consultants need to define and maintain professional boundaries, not involving too close relationship with clients, so as to ensure the professionalism and effectiveness of the consulting process.
Self-protection: Psychological counselors need to protect their mental health. When the visitor's question may have a negative impact on the consultant, the consultant has the right to choose an appropriate way to provide consultation.
5. Principles of cooperation and participation:
Cooperation: Consultants and clients should form a cooperative relationship to solve problems together. Consultation is an interactive process, which requires the active participation of customers.
Participation: Consultants should actively participate in the consultation process, care about the needs of visitors, and guide and motivate them through appropriate means.
6. The principle of cultural sensitivity and pluralism:
Cultural sensitivity: Consultants should be sensitive to clients with different cultural backgrounds, respect and understand their cultural differences, and avoid prejudice against them.
Diversity: Counselors need to be able to deal with and respect multiple factors such as gender, age, sexual orientation and religious beliefs to ensure the inclusiveness and applicability of counseling.
7. The principle of goal-oriented and measurable:
Goal-oriented: The negotiation process should define goals and guide the negotiation by setting achievable goals.
Measurability: Consultants and customers * * * work together to ensure that the consulting objectives are specific and measurable, so as to make effective evaluation and adjustment.
8. The principle of continuous learning and reflection:
Continuous learning: psychological counselors should constantly improve their professional level and pay attention to new knowledge and methods in the field of psychology in order to better serve the clients.
Reflection: Consultants need to constantly reflect on their consultation process, evaluate the consultation effect, and constantly improve their consultation skills and methods.