I. Functions and Uses of 12 122
12 122 is a national unified expressway emergency telephone, which aims to provide timely and professional road condition consultation, alarm for help and rescue services for car owners. Car owners can call 12 122 for advice or help if they encounter traffic jams, accident sections and road construction. Or need emergency rescue during driving.
Second, how to use 12 122
Car owners can call 12 122 directly when they need advice or help in expressway. After connecting, select the corresponding service type according to the voice prompt, such as road condition consultation, alarm for help, rescue service, etc. Then, car owners need to describe their needs or problems to operators in detail, and operators will provide corresponding help or guidance according to the actual situation.
Three. Matters needing attention in calling 12 122.
When calling 12 122, the owner should try to stay calm and clearly describe the problem or demand. At the same time, in order to ensure the smooth telephone lines, car owners should avoid making multiple calls or occupying the lines for a long time in an emergency. In addition, car owners should also know the management department or rescue agency in expressway in advance, so as to get help more quickly when needed.
Four, other highway service channels
In addition to dialing 12 122, car owners can also obtain expressway service information through other channels, such as following the official WeChat account of local traffic management departments or expressway company, and using navigation software. These channels can provide real-time road information, traffic control and so on. To help car owners plan their trips better.
To sum up:
For high-speed consultation, you can call 12 122, which is the national unified expressway alarm and rescue telephone number, providing road condition consultation, alarm for help and rescue services for car owners. Car owners can call this number for help when they encounter problems or needs during driving. At the same time, car owners can also obtain expressway service information through other channels, so as to better plan their trips.
Legal basis:
Road Traffic Safety Law of the People's Republic of China
Article 68 provides that:
When a motor vehicle breaks down on the expressway, it shall be handled in accordance with the relevant provisions of Article 52 of this Law; However, a warning sign should be set at a place150m away from the direction of the faulty vehicle, and the personnel on the vehicle should be quickly transferred to the right shoulder or emergency lane to give an alarm quickly.