The social insurance public service system recently opened the social insurance consultation service hotline 043 1-860 12333.
At this point, Changchun social insurance public service system can provide three business consulting methods and three information (payment, treatment, personal account information and other information) inquiry methods for you to choose from.
Business and policy advisory services
1. Hotline consultation: 043 1-860 12333. Provide automatic voice consultation and manual consultation, and automatically input information such as unit insurance, personal insurance, social insurance relationship transfer, unemployment benefits application, etc.
2. Face-to-face consultation: Changchun Social Security Bureau has set up a special consultation service on the second floor of the service hall (No.Kang Min Road10/2) and a special consultation window in its personal branch (No.3336 Yatai Street).
3. Online consultation: clients can log on to Changchun Social Insurance Network and conduct online consultation in the "Interactive Communication" column.
Information inquiry service
1. Telephone enquiry: voice enquiry telephone 16866666.
2. Touch screen inquiry: The Social Security Bureau has set up a number of electronic touch screens in each business hall.
3. Internet inquiry: You can log in to Changchun Social Insurance Network and Changchun Social Service Network and enter your ID number (or social insurance personal number) and password for inquiry.