1. According to your description, press Fn+F7 and Fn+F8 to switch and try.
2. If the notebook is an external battery, please unplug the power adapter and take out the battery; Leave the notebook 10-20 minutes, and then connect the power adapter to start.
3. If the notebook is equipped with extended memory, it is recommended that you take out the extended memory and remove it before booting. Incompatible memory may lead to abnormal startup and shutdown.
4. If the problem cannot be solved by the above methods, it may be caused by hardware problems such as motherboard and memory. Please take the time to bring your notebook and purchase invoice to the nearest ASUS notebook after-sales service center for testing. You can view the address information of the notebook repair center through the following pages in official website:
/Support/Service Center/China
Please refer to the following figure for the query method of the service center:
I hope the above information can help you. If the above reply still doesn't help you solve the problem, you are welcome to continue asking. You can also log on to ASUS online instant service: /support/? Further consult the engineer, thank you for your support and attention to ASUS, and wish you a happy life!
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